UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.65

4.7 Rating 16,593 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 16,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 31st July 2026

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order a set of coil over install kit for my car recently and the service provided was on point. After my technician called and told the kit I ordered was wrong and I call URO. They were fast and confirm that the kit was ordered correctly and everything fit without problems.”

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Posted 3 years ago

“I won’t even give them any star, I have ordered a cold air intake 3 weeks ago for my Client and still don’t know where they delivered. There 1800 number is just as slow and every other day when I call I have to to wait more then and hour and still no one on the phone. At this point this was a money lose they won’t take any responsibility and keep blaming it on postal service and I would highly suggest others to be careful when you buy stuff from them. Look for your other option.”

Helpful Report

Posted 3 years ago

We apologize for the frustrating experience you and your client have had with your recent order. We understand the importance of timely delivery and the inconvenience caused by the delay. We want to clarify that this item was shipped to the address provided on the order via UPS. While we empathize with the situation, it's essential to note that we are not the shipping company; however, we have taken responsibility for the situation and filed a claim with UPS to investigate the matter further. Regarding the wait times on our customer support line, we understand how frustrating this can be, and we apologize for the extended wait times you experienced when trying to reach us. We are actively working to improve our support services and provide more efficient assistance. To address your concerns and find the best possible resolution, we kindly request that you contact our customer support team at Support@urotuning.com again. Our team will prioritize your inquiry and work diligently to provide you with the necessary support. We value your business, and your satisfaction is important to us. We genuinely appreciate your feedback, and it helps us identify areas where we can improve our processes and services. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this matter to your satisfaction.

Posted 2 years ago

“I spoke with Josh and he was great from beginning to end . He was very polite and informative . I received my BMW taillights quicker than I had expected and I’m extremely happy with my purchase. I will definitely order from UroTurning again and I highly recommend them!”

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Posted 3 years ago

“Great product timely and safe delivery. Put them on same day and car runs as it should with these.”

UroTuning 5 star review on 14th July 2023

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Posted 3 years ago

“Good selection at the right prices. I always get what I ordered unlike ECS Tuning.”

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Posted 3 years ago

“UroTuning customer support was paramount. Jonai was prompt, knowledgable, and got me taken care of. Will definitely be using them in the future”

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Posted 3 years ago

“Very pleased with my purchase will look forward to doing future business with this great company.”

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Posted 3 years ago

“Love this intake, makes my m340 sound completely different. I does feel a little quicker but I think it’s mostly for esthetics and sound.”

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Posted 3 years ago

“The part didn’t fit my 2014 Audi q5 even though the site clearly states it would. I first called and was told I’d be sent an email pertaining to my return. When I called back after several days of not receiving any email the customer service associate was rude and very short and condescending and instead of helping me, directed me to the website to schedule the return. Then you guys try to charge me $10 for return shipping and a $20+ restocking fee on a $70 part. So I get half my money back when you guys were the ones who screwed up? Might as well keep the part. Thanks anyways…”

Helpful Report

Posted 3 years ago

Hello Kyle, Thank you for your feedback regarding this order. We are sorry to hear the way that your issue was handled. We have submitted a return request on your behalf, noting to waive the fees due to the fitment issue. Once the part is received back we will process a refund for you. Please let us know if there is anything else we can assist you with.

Posted 3 years ago

“Great service as always”

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Posted 3 years ago

“Showed as in stock then they changed their minds, use caution”

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Posted 3 years ago

Thank you for sharing your feedback regarding your recent experience with us. We apologize for any confusion or inconvenience caused by the availability of the item. We would like to clarify that the item you mentioned was marked as "ships in 0-2 days" because it is sourced directly from VW/Audi. Unfortunately, VW is currently facing a nationwide backorder for this specific part, which is beyond our control. We strive to provide accurate and up-to-date information on our website, and we regret any misunderstanding that may have arisen from the availability status. To better assist you and address any concerns, we encourage you to contact our customer support team at Support@urotuning.com. Our team will provide you with any available updates regarding the item and explore alternative solutions for you. We value your business, and your satisfaction is our priority. Thank you for your understanding and for bringing this matter to our attention.

Posted 2 years ago

“Loving my new Rotiform FUC custom 3-piece wheels! Took a few months to build but worth the wait.”

UroTuning 5 star review on 13th July 2023

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Posted 3 years ago

“Love the quality of the high flow inlet pipe. Super easy to install too”

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Posted 3 years ago

“Nice parts !!”

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Posted 3 years ago

“Fast shipping”

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Posted 3 years ago

“Never received it”

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Posted 3 years ago

Hello Nikolaos! Thank you for the feedback regarding your order. We apologize that your order was not received. One of our customer service representatives worked with you to resolve this issue. The original order was deemed lost, and a replacement order or refund was offered. The refund option was best for you, and we processed that refund accordingly. If there is anything else we can assist you with, please let us know!

Posted 3 years ago

“They sell parts that fit perfectly as described and everything went on supper easily”

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Posted 3 years ago

“Nice and clean sound. Great for more calculated sends!”

UroTuning 5 star review on 12th July 2023

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Posted 3 years ago

“I love this organization. I am new to European cars, but not the tuner scene. With the assistance of the expert staff from this company, along with their OEM fit, high-quality parts (stock as well as upgraded), I have been able to bring back to life beyond take to the next level a neglected, rebuilt titled, 2000 Audi TT 180 Quattro. They may never truly know how grateful I am for their assistance, services, and products.”

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Posted 3 years ago

“I placed an order on June 20th for three parts that said they were in stock. The same day I got an email for order confirmation saying the parts are not in stock and are direct ship. Had I known that I would not have ordered them. I reached out on the 26th for an update and was told that it was being shipped than the 27th got an email saying the opposite. I then got the tracking number and it was out for delivery on the 29th, got home and it was signature required, and I had to drive to get it, to find out it wasn't at the pickup location until the next day, I got it after work the 30th. Overall had a horrible experience with this order, ordered 1200 dollars of parts from ECS the same day as this order and got it the same week, and they left the parts and I didn't have to deal with any of this bs as I did with you guys. I doubt ill order or recommend your company to anyone.”

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Posted 3 years ago

We apologize for the frustrating experience you had with your recent order. We understand the importance of accurate information and timely delivery, and we regret falling short of your expectations. We want to clarify that while some items were in stock at our location, since you ordered three items from the same manufacturer (CTS), we decided to have the whole order shipped from CTS to avoid a higher shipping cost for you. Unfortunately, this led to a delay in the shipment, and we understand that this was not communicated clearly to you during the order process. Additionally, we apologize for the confusion with the shipping updates and the signature requirement, which caused further inconvenience for you. We are genuinely sorry for the negative experience you had and the delay in receiving your order. Providing excellent customer service is our top priority, and we deeply regret the inconvenience you experienced. To address your concerns and offer a suitable resolution, we kindly request that you contact our customer support team at Support@urotuning.com. Our team will prioritize your inquiry and work diligently to find the best possible solution for you. We value your business, and your satisfaction is important to us. We hope to have the opportunity to improve your perception of our company and regain your trust in UroTuning.

Posted 2 years ago

UroTuning is rated 4.7 based on 16,593 reviews