UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,516 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 11th September 2025

Geovani C

UroTuning 5 star review on 10th September 2025

Peter L

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit and condition. Shipping was very fast!”

Helpful Report

Posted 1 year ago

“I ordered a set of KW V1 coilovers for over $1,600 with an estimated delivery date of 8/16. Instead of having my order delivered, I recieved a call from the courrier on 8/19 that what had been shipped to me was nothing but an empty box and could not be delivered to me. Looking over the shipping information, it listed the item weight as 3lbs...where a set of coilovers would normally weight around 30lbs. I contacted customer support and was told they needed to contact the supplier. I recieved an independent response via email stating that they could not do anything until the package (that was deemed undeliverable by the courrier) was delivered. They would not send out another set of coilovers or refund my money. It has now been a week since I have last heard from anyone at Urotuning, almost two weeks past when the package should've been delivered, and I am out $1,600 and never recieved the items purchased. I have been left no choice but to contact my bank to dispute the transaction and wait to get back the money that never should've been spent on the empty box that was sent to me in the first place.”

Helpful Report

Posted 1 year ago

Hello Bryan, Thank you for the feedback regarding your recent experience. We are actively working with KW to have a replacement order made and sent your way. There is a FedEx claim in process currently. We have communicated this with you via email as we have received updates from KW. Once the claim is completed the replacement set will be sent your way. If you no longer want the replacement kit, please contact our support team so we can have the replacement canceled and a refund processed instead.

Posted 1 year ago

“I've found consistently good pricing on oddly specific parts that may be difficult to find. Down pipe hanger was $10 cheaper than competitors and was shipped fast.”

Helpful Report

Posted 1 year ago

“never has my 330 sounded this amazing”

Helpful Report

Posted 1 year ago

“Great company, quick shipping”

Helpful Report

Posted 1 year ago

“Never have an issue with UroTuning. I have been ordering from here for years.”

Helpful Report

Posted 1 year ago

“My package was shipped under a day fast shipping nice care”

Helpful Report

Posted 1 year ago

“Experience purchase was very good. I understand that Urotuning had send out the product fairly quick however the shipping courier is extreme slow. Place the order since August 6, this review is on August 26 and have not receive the item.”

Helpful Report

Posted 1 year ago

Hello Pisit! Thank you for your feedback regarding your order. Your package has shipped with USPS First Class International, which does not offer a time guarantee to Thailand. That service can take between 4-6 weeks to some international countries. We would highly recommend bumping up to at least Priority Mail International on future orders, as they typically deliver in 6-10 business days, for a relatively small price increase overall.

Posted 1 year ago

“Products i needed to get a part of my project wrapped up, thank you!”

Helpful Report

Posted 1 year ago

“The Maxton skirts and spoiler was super easy to install and high quality parts. The quality of the customer service that I received from your company hands down was the best.”

UroTuning 5 star review on 26th August 2024

Helpful Report

Posted 1 year ago

“Been buying from urotuning almost 5 years now, always impressed with shipping and quality. Definitely recommend them for any euro car enthusiasts.”

Helpful Report

Posted 1 year ago

“Always fast shipping, always good prices also I think they're a local FL business too”

Helpful Report

Posted 1 year ago

“Horrible shipping, lack of communication, and unrealistic expectations as far as a delivery date. Not buying from here again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We're sorry to hear about your experience with our shipping process. We noticed that your order was placed over the weekend, and as our team is closed during that time, we processed it promptly on the following business day. Once the order was submitted to the manufacturer, their processing timeframe, which is unfortunately out of our control, came into play. We strive to be transparent about these timelines, and we apologize if this wasn’t clear. Your satisfaction is important to us, and we hope you’ll give us another chance in the future. Please feel free to reach out if you’d like to discuss this further. Thank you for your understanding.

Posted 1 year ago

“Love having a store that stocks so much of what I need and want so close that my orders arrive in a day or two for minimal or free shipping.”

Helpful Report

Posted 1 year ago

“Excellent pricing. Free shipping and significant inventory of product. Stud kit was exactly as advertised and best price available online. Look fwd to next order. Thks Urotuning : )”

Helpful Report

Posted 1 year ago

“Great product fits perfectly”

Helpful Report

Posted 1 year ago

“Great price for the fluid. It's just too bad my car was totaled a couple days before the order showed up lol”

Helpful Report

Posted 1 year ago

“I had a great experience with uro tuning. I had also ordered a cts cold air intake but like an idiot did not make sure it was the right one. Uro tuning let me exchange it with no issues. Great communication and fast shipping!”

Helpful Report

Posted 1 year ago

“Shipping was amazingly quick and always happy to order from you guys again.”

Helpful Report

Posted 1 year ago

“Urotuning has great customer service! I certainly recommend them if you want to feel protected during your purchasing journey. You will know when your order is coming the full time. When your item arrives, it is packaged well and exactly as ordered. Feel confident with your purchase. I will buy again! Andre”

Helpful Report

Posted 1 year ago

UroTuning is rated 4.7 based on 15,516 reviews