Login
Start Free Trial Are you a business? Click Here

UroTuning Reviews

4.7 Rating 16,045 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 16,045 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

I love them there way better then the stock ones
Helpful Report
Posted 2 years ago
great company shipped my awe track catback exhaust right away and got it to my house in 4 days with ground shipping.
Helpful Report
Posted 2 years ago
Love the product and function. You could probably save us a bit of money on the packaging though. It's a bit overkill for something that is just going to get thrown away.
Helpful Report
Posted 2 years ago
Fast and well packed shipping, haven’t had any issues with ordering. Also has a wide variety to choose from for my car.
UroTuning 5 star review on 3rd October 2023 UroTuning 5 star review on 3rd October 2023
Helpful Report
Posted 2 years ago
It was good intake but it was power I needed
Helpful Report
Posted 2 years ago
Got it very fast came safe
Helpful Report
Posted 2 years ago
I love the items that bought for my alfa romeo very good quality and fast shipping, I keep looking for more accessories in the future
Helpful Report
Posted 2 years ago
Shipping was all over the place was sent to different state every other day and took 8 days and would have taken longer if I didn’t drive to the wrong city and pick it up myself and customer service didn’t respond until after I picked up my package so all they had to say was “by the looks of it your package was delivered” well yes and the only reason it wasn’t sent back to a different state again was because I had to spend my gas going to get it so I could finally receive it.
Helpful Report
Posted 2 years ago
We apologize for the shipping issues you encountered, and we understand your frustration with the delivery process. It's important to note that once a package is in the hands of USPS or another carrier, the shipping process is out of our control. We appreciate your proactive effort in driving to pick up your package, which ultimately ensured its delivery. We're here to assist and provide support to the best of our abilities. If you have any further questions or concerns, please feel free to reach out to our customer service team. Thank you for your understanding, and we apologize for any inconvenience you faced due to the shipping challenges.
Posted 2 years ago
Urotuning will be a better place to shop if more help/assistance was available like their competition
Helpful Report
Posted 2 years ago
Always super fast and prompt service
UroTuning 5 star review on 2nd October 2023
Helpful Report
Posted 2 years ago
First exhaust mod I’ve done on this car, and it certainly won’t be the last. Sounds great and more pep!
Helpful Report
Posted 2 years ago
I ordered oil cap and coolant cap. And a cooler reservoir CAP don't even fit. I sent a email to show did not fit. I still have hear anything back yet.
Helpful Report
Posted 2 years ago
We apologize for the inconvenience you've experienced with the oil cap, coolant cap, and cooler reservoir cap not fitting as expected. Your feedback is important to us, and we want to ensure your satisfaction. It's possible that our customer support team is currently processing your email, but we understand your concern regarding the response time. If you haven't heard back from them within a reasonable timeframe, you may consider reaching out to them again or trying to contact them through an alternative method if available. We're committed to resolving this issue for you and providing you with the correct parts or a suitable solution. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address it.
Posted 2 years ago
Uro tuning has been a major supplier for hard to get euro parts locally. Good people, quality parts.
Helpful Report
Posted 2 years ago
Crappy service and didn’t get my 200 credits as I ordered as well as changed the listing… They also delayed shipping till I called them… I will not be ordering from them again
Helpful Report
Posted 2 years ago
We're sorry to hear about your dissatisfaction with our service. We'd like to clarify that the product you ordered does not include credits, as it has not been offered for over a year. Additionally, it is a subscription service, and the item you received matches the exact product advertised on our site. We apologize for any confusion or inconvenience regarding the delayed shipping, and we're committed to improving our service. If there are any specific issues you'd like us to address or if you have any further questions, please don't hesitate to contact our customer support team. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future. Thank you for sharing your concerns.
Posted 2 years ago
I recently heard about UroTuning and to my surprise this is just the right company that I want to tune my car. They have very friendly Staff they recommend. The best parts And price for your car.
Helpful Report
Posted 2 years ago
the purchase of a couple very small fittings earned me a massive number of emails from Urotuning before the prodoct was even sent, and more emails every since. Ridiculous. Will not do business with you again.
Helpful Report
Posted 2 years ago
David, Thank you for taking the time to leave a review. We apologize if there were a lot of emails sent to you before or after the order. I am not sure about all of the emails that were sent as a lot of them could be for our promotions, rewards points, etc. However, you can unsubscribe from the emails if you would like as well.
Posted 2 years ago
I love working with urotuning they are very fast and friendly
Helpful Report
Posted 2 years ago
It doesn't fit my car, although the website said it fits 3 series BMW. I'm trying to get it replaced with one that will fit my 3 Series. So far it's some back and forth emails and has been over a week since this started. Hopefully the customer service gets a little faster in the future.
Helpful Report
Posted 2 years ago
We apologize for the inconvenience you've experienced with the part not fitting your BMW 3 Series. We understand your frustration with the back-and-forth emails and the delay in resolving the issue. We want to clarify that part of the delay is due to the necessity of coordinating with our supplier to ensure you receive the correct replacement part that fits your vehicle. We appreciate your patience in this matter and are working diligently to expedite the resolution for you. Our customer service team is committed to improving response times in the future. We will continue to communicate with you throughout the process and ensure you receive the correct part as quickly as possible. Thank you for your understanding, and we apologize for any inconvenience you've faced.
Posted 2 years ago
UroTuning is my favorite site to order car parts off! Their website is easy to navigate and parts always get here in a timely manner! 10/10.
Helpful Report
Posted 2 years ago
The best customer service and fast shipping.
Helpful Report
Posted 2 years ago
UroTuning is rated 4.7 based on 16,045 reviews