UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,540 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 19th September 2025

9993

Anonymous

Anonymous // 01/01/2019

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“Awesome stuff”

UroTuning 5 star review on 30th June 2023

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Posted 2 years ago

“Poor communication from customer support.”

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Posted 2 years ago

We apologize for the poor communication experience you had with our customer support team. We understand how important effective communication is, and we regret any frustration this may have caused. In this specific case, we want to clarify that the items you ordered were not in stock and were shipped directly from the manufacturer. We acknowledge the lack of communication and understand the challenges this may have posed in providing updates. Please rest assured that we are actively working to improve our communication processes and provide better support. If you have any further questions or concerns, please feel free to contact our customer support team at Support@urotuning.com. Our team is here to assist you and provide you with the necessary information. Thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our services.

Posted 2 years ago

“Josh from URO Tuning is the best. Not only did he help me find the wheel that I was looking for, he was aware that I would need Hub Rings so they would fit, plus lugs as well. Items that hadn't crossed my mind in my rush. Also, free shipping!”

UroTuning 5 star review on 29th June 2023

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Posted 2 years ago

“Quality products”

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Posted 2 years ago

“This intake is worth because the time to wait and shipping is limited so sometime It’s in stock , and sometimes have to per-order!”

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Posted 2 years ago

“Recently purchased an airlift system for my 2013 Volkswagen Jetta Sportwagon and a small tank kit was t I. The shipment. I emailed them and they got fight in it and the tank kit is on its way. Always had great customer service and support with them. Will be using them again for sure.”

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Posted 2 years ago

“No problem returning process didn’t take long at all”

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Posted 2 years ago

“Great place to find any car part”

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Posted 2 years ago

“They fit perfectly. Everything worked my car runs like a dream. I will be back soon, rebuilding my car one pert at a time. Thank you for making it easy to find the parts needed.”

UroTuning 5 star review on 28th June 2023

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Posted 2 years ago

“I ordered shocks for my Gti!! The item is of a good brand! They are not on yet,but very soon they will be put on.Im sure the car will ride nicely! The service from Uro Tuning is always professional!”

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Posted 2 years ago

“Sent wrong axle 2 times”

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Posted 2 years ago

We sincerely apologize for the inconvenience and frustration you have experienced with receiving the wrong axle not just once, but twice. We understand how important it is to receive the correct product, and we deeply regret the oversight that led to this situation. Our team takes product accuracy very seriously, and we are committed to providing a seamless shopping experience for all our customers. We are truly sorry for falling short of your expectations in this instance. To resolve this matter promptly, we have launched a thorough investigation into our order fulfillment process to identify the root cause of the issue. Additionally, we will be implementing additional quality checks to ensure that such errors do not occur in the future. Please know that we are actively working to send you the correct axle right away. Your satisfaction is of the utmost importance to us, and we want to make sure that we rectify this situation as swiftly as possible. If you have any further concerns or need any assistance with your order, please don't hesitate to contact our customer support team at [contact information]. We are here to help and ensure that you have a smooth and positive experience with us. Once again, we apologize for the inconvenience this has caused, and we appreciate your patience and understanding as we work to make things right. Thank you for bringing this to our attention, and we look forward to serving you better in the future.

Posted 2 years ago

“Everything arrived so quickly and in perfect condition! Couldn't be happier”

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Posted 2 years ago

“The service was great, and shipping within reasonable time frame as well. I was very happy with the final outcome!.”

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Posted 2 years ago

“My intake never showed up. Fed ex lost the package and here I am a week and a half past my claim for the lost package and still mo refund. Very disappointing”

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Posted 2 years ago

We deeply apologize for the inconvenience and frustration you have experienced with the lost package and the delay in processing your refund. We understand how important it is to receive your order on time, and we share your disappointment with the situation. Losing a package is not something we take lightly, and we immediately filed a claim with FedEx to investigate the matter further. Unfortunately, the resolution process took longer than expected, which caused the delay in issuing your refund, and for that, we are truly sorry. Rest assured, we are actively following up with FedEx to expedite the resolution and ensure you receive your refund as soon as possible. Additionally, we will be reviewing our shipping and handling processes to prevent such occurrences in the future. We value your business and your satisfaction is of the utmost importance to us. We genuinely appreciate your patience throughout this process, and we assure you that we are doing everything in our power to rectify the situation. If there is anything else we can do to assist you further or if you have any other concerns, please don't hesitate to reach out to our customer support team at [contact information]. We are here to help and provide you with the best possible resolution. Once again, we apologize for the inconvenience and disappointment this has caused. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust and serve you better in the future.

Posted 2 years ago

“i bought the perforated leather shift knob. Imo urotuning shouldve made the knob into a perfect fit screw on type for the Audi TT mk1. Instead there's a tiny allen screw that you turn and then bites into the existing shifter which ends up destroying the original threads. It works but with that it's also not dead center and is angled a but. If I had known this I would've bought a different shifter TBH. It works but it's not a perfect fit by any means.”

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Posted 2 years ago

We appreciate your feedback regarding the perforated leather shift knob you purchased for your Audi TT Mk1. We apologize for any inconvenience you've faced with the installation process and the resulting alignment issue. Your input is valuable, and it helps us improve our products and descriptions to provide a better fit and experience for our customers. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help, and we appreciate your understanding as we work to address these issues. Thank you for sharing your feedback.

Posted 1 year ago

“Good responder’s”

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Posted 2 years ago

“Great service, and quick shipments, just in time for Track Day prep! I have made many purchases with Urotuning and have not yet been disappointed!”

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Posted 2 years ago

“Easy to order and received the wrong parts and the people where very helpful and got the right parts coming to me the next day.”

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Posted 2 years ago

“Thanks for this”

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Posted 2 years ago

“The ones I ordered were faulty”

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Posted 2 years ago

We apologize for the inconvenience you've experienced with the faulty items you ordered. Quality and reliability are important to us, and we understand your frustration. Please reach out to our customer support team at Support@urotuning.com to report the issue with the faulty items. We will work to resolve this matter promptly, whether it requires replacements, repairs, or any other necessary steps to ensure your satisfaction. Your feedback is valuable, and we appreciate your understanding as we address this issue. Thank you for bringing it to our attention, and we're committed to resolving it for you.

Posted 1 year ago

UroTuning is rated 4.7 based on 15,540 reviews