UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,829 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 20th December 2025

Shane W

9993

Anonymous

Anonymous // 01/01/2019

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“Amazing!!!”

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Posted 2 years ago

“Good prices! Fast shipping!”

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Posted 2 years ago

“As usual everything I need and help that I need the guys and gals at urotuning are always there to help. I made the switch to uro from a competitor several years ago and haven't regretted it.”

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Posted 2 years ago

“Shipping for some things take longer but that’s due to direct shipping I am sure and not what is instock.”

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Posted 2 years ago

“Perfect fit for 2015 Mini Cooper Countryman S. Installation is very simple in less than 15 minutes. Works great highly recommended.”

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Posted 2 years ago

“Ruined my car”

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Posted 2 years ago

We are deeply sorry to hear about your car's situation, and we understand your frustration. However, we'd like to clarify that the specific intake part you mentioned typically does not have any issues that would lead to the damage you described. Our team takes product quality and customer satisfaction seriously, and we are committed to providing you with the best possible service. To better understand the situation and assist you in resolving it, we kindly ask for more details regarding the issues you've encountered. Please reach out to our customer support team at Support@urotuning.com, and they will work closely with you to investigate and address your concerns. Your feedback is invaluable to us, and we want to ensure that your car is back to its optimal condition. Thank you for bringing this matter to our attention, and we look forward to assisting you in resolving this situation.

Posted 2 years ago

“Bought from these guys once they made me buy from them again and I will be buy my next item from urotuning again soon awesome stuff shipping quicker then they say 100% business guys love it”

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Posted 2 years ago

“i love race car”

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Posted 2 years ago

“Very easy installation! Just had to take all four tires off to get the tools to work. I love them so much!”

UroTuning 5 star review on 10th August 2023

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Posted 2 years ago

“Excellent service. Max was great. Thank you!”

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Posted 2 years ago

“Amazing Experience. My parts usually arrive a day prior to the expected delivery and always in great shape! Customer for life!”

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Posted 2 years ago

“Bought a set of shims for n20 injectors, and they fit perfectly. Uro's 2 days shipment is real; they arrived as promised.”

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Posted 2 years ago

“Great price and fast shipping”

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Posted 2 years ago

“Package arrived but some parts are missing. Customer service is good they are ordering missing parts but it very time consuming.”

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Posted 2 years ago

Thank you for your feedback regarding your recent order from Urotuning. We genuinely apologize for the inconvenience caused by the missing parts in your package. While we're pleased to hear that you've had a positive experience with our customer service team, we understand that the process of ordering and receiving the missing parts has been time-consuming, and we regret any delays. Please know that we take your feedback seriously and are actively working to improve our processes to ensure a smoother and more efficient resolution in cases like this. Your satisfaction is our priority, and we appreciate your patience as we work to provide you with the missing parts as quickly as possible. If you have any further questions or concerns, please do not hesitate to contact our customer service team, who will be more than happy to assist you throughout this process. Thank you for bringing this matter to our attention, and we look forward to making this right for you.

Posted 2 years ago

“Nice to have all the parts I need on hand and ready to ship. Made 3 separate orders and all 3 got delivered a day early.”

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Posted 2 years ago

“Urotuning is a great site with high quality products to repair or upgrade your vehicle. I will definitely be continuing to buy parts for my MK4 1.8T.”

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Posted 2 years ago

“Got sent the wrong item, submitted a return request and was told to pay for return shipping to receive the correct item. I was then ghosted by customer service when I emailed them about it.”

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Posted 2 years ago

We apologize for the inconvenience you experienced with your recent order from Urotuning. It appears there was a mix-up with your item, and we regret any frustration this may have caused. As stated in our email we have waived all fees as this was an error on our end. We would like to clarify that your feedback is extremely important to us. Initially, there may have been some confusion regarding the return process, but we want to assure you that we have since reviewed your case thoroughly. Thank you for bringing this to our attention, and we look forward to resolving this issue to your satisfaction.

Posted 2 years ago

“This is NOT an upgrade from plastic flange. This broke when installing the temp sensor retention clip. Better getting plastic flange compared to this POS. Urotuning response was also slow, and I needed to get another part shipped from somewhere else.”

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Posted 2 years ago

We appreciate your feedback regarding your recent purchase from Urotuning, and we apologize for the inconvenience you've encountered. It's essential for us to address your concerns. We'd like to note that the part you received appears to have been defective, which is not representative of the quality we strive to deliver. We sell a significant number of these parts without issues, and this incident appears to be an unfortunate exception. We sincerely apologize for any delays you experienced in our response and for the need to source another part from elsewhere to address the situation promptly. We understand your frustration and want to assure you that we take product quality seriously. Thank you for bringing this matter to our attention, and we appreciate your understanding as we strive to improve our processes and deliver the service you deserve.

Posted 2 years ago

“When I first found out the product was going to take longer than expected, the UroTuning team kept me updated with ETA and shipping info. I looked around online and saw this part was backordered everywhere, direct from MST and UroTuning was able to get it to me almost a week faster than anywhere else. Thank you. I watched online videos on YouTube to assist with install, coupled with provided paper instructions. I was able to complete fairly easily in just over an hour. The pieces from MST are of high quality, tight custom look fitment(takes some maneuvering). The sound is AMAZING in Sport Plus mode, slight bump in throttle response and power. Been years since had this much driving! Thank you!”

UroTuning 5 star review on 8th August 2023

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Posted 2 years ago

“Box was delivered but I am missing parts... called yesterday morning haven't heard anything back yet, I am not able to drive my car its on the lift on the shop they're charging me money for it sitting there.... I don't have another transportation. I ordered the solowerks coilovers.”

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Posted 2 years ago

We regret to hear that you haven't received all the parts you expected, specifically the full assembly for one side of the front. Your feedback is essential to us, and we apologize for any inconvenience this has caused. We'd like to note that it's crucial to inspect the package for damage upon receipt, and we appreciate your understanding in this matter. We always recommend confirming that you've received everything before proceeding with installations. In response to your situation, we have already taken action to address the missing parts. Solo Werks has been alerted, and they are working diligently to send you the necessary replacements as soon as possible. Your satisfaction is of utmost importance to us, and we are committed to resolving this issue promptly. Thank you for your patience, and please do not hesitate to reach out to us if you have any further concerns or questions.

Posted 2 years ago

UroTuning is rated 4.7 based on 15,829 reviews