UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 16,045 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 16,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 11th March 2026

Scott W

UroTuning 5 star review on 10th March 2026

Jose R

Jake M

UroTuning 5 star review on 6th March 2026

Jonathan R

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Feast shipping and elevel + was correct and worked !”

UroTuning 5 star review on 20th September 2023

Helpful Report

Posted 2 years ago

“Great product. Fast shipping and great customer service.”

Helpful Report

Posted 2 years ago

“The item is great. The only reason I did not give it 5 stars is because I thought I was getting 100 credits with the unit. I do not think this was clear in the description.”

Helpful Report

Posted 2 years ago

“I just wanna say thank you to the entire team and especially James this guy is amazing and always very helpful . My experience with him is always above and beyond. He always guides me to the right thing and The customer service was exceptional. I had a question about some products, and James responded promptly and professionally. Overall, my experience with UroTuning was outstanding, and I can’t wait for my next purchase.”

Helpful Report

Posted 2 years ago

“Easy install, clean cut lines, great product, highly recommend”

UroTuning 5 star review on 19th September 2023

Helpful Report

Posted 2 years ago

“Fast delivery and very good quality”

Helpful Report

Posted 2 years ago

“This website has been my go to for any parts I need! So far I have gotten APR wires and new plugs, as well as a cold air intake as the most recent purchase. Shipping updates are spot on and don't leave you hanging like other places!”

Helpful Report

Posted 2 years ago

“Wheel spacer flush kit was good quality, shipped the next business day.”

Helpful Report

Posted 2 years ago

“I purchased an obdeleven scanner to check my 2000 A6 Audi. It did exactly what I needed which was a basic scan to see what was wrong. Delivery was fast and customer service was awesome, will definitely be coming back.”

Helpful Report

Posted 2 years ago

“Great customer service and fast shipping! Thanks!”

Helpful Report

Posted 2 years ago

“You guys always come through for me with quick shipping.”

Helpful Report

Posted 2 years ago

“I buy majority of my parts from urotuning and they are always direct fit no issues. Highly recommend”

Helpful Report

Posted 2 years ago

“Very fast delivery and great communication”

Helpful Report

Posted 2 years ago

“Giving 5 stars, because if i ever got it, it would be sick. Wouldnt know for sure, cause it never showed up with my other parts. But i have a HUNCH it would be cool.”

Helpful Report

Posted 2 years ago

“The part came quickly and was as advertised.”

Helpful Report

Posted 2 years ago

“UroTuning has been a great company I’ve always had quick deliveries with them since I live in the same state. I had one slight problem with an order and I emailed them and they got back to me almost instantly they were very polite and helpful.”

Helpful Report

Posted 2 years ago

“I do not recommend Urotuning. I ordered a coolant hose I really needed to replace, and it arrived damaged. I emailed them about the issue immediately, and it took them 3 days to reply. They asked me to email them a photo of the box, which I did (and as if it matters). It’s now been 4 days since I responded with the requested image, and there has been no response. None. Zip. Zero. I’ve emailed them about 3 more times since too with no response. I also called customer support a few times and sat on hold of over 15 minutes only to have the call disconnected. If, however, you call sales, your call will be answered quickly, but they won’t help with any issues with a damaged item. The representative also wrote, “I will have to reach out to VW as we get these directly from them regarding the damages”. Sorry, but that’s between Urotuning and whomever they purchased the hose from. Urotuning needs to take care of me, the customer, now. In this context, Urotuning is not the customer, I am. They appear to have their customer service backwards, and it shows. Generally, people buy car parts because they need them, as was the case with me. I don’t have weeks for them to sort the issue with their supplier. I bought the part from Urotuning, and Urotuning needs to take responsibility, and they aren’t. Urotuning is acting as if it’s a middleman and has to sort an issue between a buyer and a seller, which is far from the case. Nowhere on their site does it state that they have to resolve the issue first with their supplier before resolving the issue with their customer. Also, they don't have an option in their Returns portal to return a damaged item for a refund. If you don’t mind receiving a damaged part and then waiting who knows how long for Urotuning to work it out with their supplier before making it right with you all while your car needs an urgent repair, and if you don’t mind them not answering your emails and waiting on hold of dozens of minutes only for the call to be disconnected, then I highly recommend Urotuning. Update. I finally got a response. Urotuning refuses to take responsibility for the damaged part. According to their representative named Brandon, "Any returns or refunds will come from them [the manufacturer] as this part was drop shipped by them." I didn't buy this part from the manufacturer, I bought if from Urotuning. To say your customer service is abysmal would be an understatement.”

Helpful Report

Posted 2 years ago

We are sorry that you feel this way. We issued you a full refund and informed you that we are doing so. We DID take responsibility for the damaged part. We did not ask for you to send it back to us either.

Posted 2 years ago

“I must admit I was a diehard fan of APR. However, times are changing and who wants to go out of their way to an authorized dealer to pay $$$ to do something that only takes literally 5 min and be charged an hour of labor. Yes, I know there is a company that offers a cable to flash the car with APR for you from wherever you have access to WiFi but you still have to be on their time. With that said. This cable is a game changer. It’s really great to have the ability to flash whenever you want. It’s very straight forward. It’s literally plug in. Click a button. Then enjoy the power. It also helps that the customer service has been excellent as well.”

Helpful Report

Posted 2 years ago

“Everything perfect, it arrived on time and the quality is visible.”

UroTuning 5 star review on 15th September 2023

Helpful Report

Posted 2 years ago

“Perfectly fits”

Helpful Report

Posted 2 years ago

UroTuning is rated 4.7 based on 16,045 reviews