UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,540 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 19th September 2025

9993

Anonymous

Anonymous // 01/01/2019

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“Package lost”

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Posted 2 years ago

We are truly sorry to hear that your package was lost. We understand how frustrating and inconvenient this situation can be, and we apologize for any inconvenience you've experienced. Please be assured that we take issues like this seriously, and we will do our best to resolve this matter promptly. Your satisfaction is our top priority, and we are committed to providing a positive shopping experience for all our customers. We appreciate your patience and understanding as we work to resolve this matter for you. Once again, we apologize for the inconvenience caused, and we hope to have the opportunity to rectify this situation and serve you better in the future.

Posted 2 years ago

“Unfortunately the part didn't work for my application. What ended up happening though was these people went out of their way and kept trying to see if there was a sai plug that would work. I'll end up getting a sai later but I want to say a big thanks for going above and beyond when it comes to customer service and knowledge. Keep it up”

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Posted 2 years ago

“urotuning ships fast and ships the right product unlike ecstuning!!!!”

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Posted 2 years ago

“Euro tuning has all my mini needs shipping is super fast their customer service is top-notch”

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Posted 2 years ago

“good ithem and fast service. thanks”

UroTuning 5 star review on 27th June 2023

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Posted 2 years ago

“The products I got are great no issues there, but urotuning charging $50 dollars for shipping is ridiculous, I would have never used Urotuning if I could have found the parts elsewhere complete and utter robbery!! I will try every Avenue possible when ordering in the future to no use these thieves!!!”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback regarding your recent shopping experience with UroTuning. We appreciate your positive comments about the quality of the products you received. We understand your concern about the shipping charges, and we sincerely apologize for any frustration this may have caused. Shipping costs can vary based on factors such as package weight, delivery location, and shipping method. While we aim to provide competitive rates, we acknowledge that our shipping costs may not always align with everyone's expectations. As a company, we continuously strive to strike a balance between offering quality products and providing reasonable shipping options to our valued customers. We take your feedback seriously and will review our shipping policies to see how we can improve the transparency and cost-effectiveness of our shipping charges. We genuinely appreciate your support and hope that you will consider giving us another chance in the future. If you have any further concerns or need assistance with your future orders, please feel free to contact our customer support team, and we'll be more than happy to help. Thank you again for your valuable feedback. We are committed to enhancing our services and providing a better shopping experience for all our customers.

Posted 2 years ago

“Pleased with how fast the parts got shipped to me Thanks”

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Posted 2 years ago

“Good quality nothing sketchy goin on fun that it came with new bolts and O-rings also got the matal connector with it.Works well, so far so good.”

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Posted 2 years ago

“Sales team went above and beyond expectations to ensure I had everything needed to make my vision come to life.”

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Posted 2 years ago

“Ordered too short of a bolt.. never used just looked at.. knew it was wrong. Sent pics and reason for return.. waiting 6 days for next step on an exchange.. customer service needs work”

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Posted 2 years ago

Thank you for sharing your feedback regarding your recent experience with us at UroTuning. We sincerely apologize for any inconvenience you encountered during your transaction. Firstly, we want to express our gratitude for reaching out to us about the issue with the bolt. We understand that receiving the wrong item can be frustrating, and we're sorry for any disappointment it caused. Our team always aims to provide accurate product descriptions and make sure our customers receive the correct items. We acknowledge that the process of resolving the exchange took longer than expected, and we are truly sorry for the delay. Customer satisfaction is of utmost importance to us, and we take your feedback seriously. We will review our internal processes to ensure that such delays are minimized in the future. We would like to assure you that we are actively working to improve our customer service and make the necessary adjustments to avoid similar situations moving forward. Our goal is to ensure every customer has a positive experience when shopping with us. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

Posted 2 years ago

“Fast shipping great prices. It Was Exactly What I Needed. These guys are awesome. Thank you.”

UroTuning 5 star review on 26th June 2023

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Posted 2 years ago

“Ordered brake caliper. Perfect fit for my Audi tt mk1 Quattro 225 base convertible. Came with bracket, caliper, banjo bolt and washers. Ease of ordering and fast delivery.”

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Posted 2 years ago

“Great sounding exhaust . Fits exactly as expected.”

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Posted 2 years ago

“Fast and convenient.”

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Posted 2 years ago

“Quality of part was bad didnt line up properly when installed har to buy a new one else where”

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Posted 2 years ago

Thank you for sharing your feedback regarding your recent purchase. We apologize for any inconvenience caused by the quality of the part and the installation difficulties you encountered. At UroTuning, we take customer satisfaction seriously, and we want to ensure that you have a positive experience with our products. We would like to assist you in resolving this issue and provide you with a suitable solution. Please feel free to reach out to our dedicated customer support team at Support@urotuning.com. They are available to address any concerns or questions you may have. We are committed to helping you and ensuring that you are satisfied with your purchase. Once again, we apologize for the inconvenience you experienced, and thank you for bringing this matter to our attention. We value your feedback and look forward to assisting you promptly.

Posted 2 years ago

“Thank you UroTuning!”

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Posted 2 years ago

“Love this place”

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Posted 2 years ago

“Quality service. Rapid response.”

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Posted 2 years ago

“They always have what I need and always ship it fast!”

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Posted 2 years ago

“Was a little down when I seen it was made it china instead of Germany, but it work as should 2 weeks so far so good so no complaints”

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Posted 2 years ago

UroTuning is rated 4.7 based on 15,540 reviews