UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,829 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 20th December 2025

Shane W

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love spending my money with Uro Tunning, parts available and fast shipping”

UroTuning 5 star review on 14th August 2023

Helpful Report

Posted 2 years ago

“This is a very cool detail, it looks cool. The only advice is to thoroughly clean the thread from dirt during installation, do not rush. I took a set with a hex key and a metal brush. Slowly make a new part by hand, if it goes tight, check the cleanliness, it is very easy to spoil the landing hole, do not rush.”

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Posted 2 years ago

“My strut had peeling paint, and what appears to be surface rust. Ordered on 7/31 and it is now 08/14 . Still waiting for a response from the supplier. It was faster for me to order a new one. Response on this issue has been slow.”

Helpful Report

Posted 2 years ago

We sincerely apologize for the condition of the strut you received and the delay in addressing this issue. Your feedback is essential, and we want to ensure that you have a satisfactory resolution. We'd like to clarify that this particular item is not in stock, which has contributed to the slower process of resolving the problem. However, please be assured that we are actively working with our supplier, 034, to expedite a solution for you. We understand that the delay has been frustrating, and we genuinely appreciate your patience. To ensure a more timely response and resolution, please don't hesitate to reach out to our customer support team at Support@urotuning.com, who will be in contact with 034 to expedite this matter. Thank you for bringing this to our attention, and we look forward to making this right for you.

Posted 2 years ago

“Excellent products, excellent customer service”

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Posted 2 years ago

“Excellent product, the shipment was very fast and precise and I want to assemble this piece”

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Posted 2 years ago

“Quick shipping, great customer service. Will shop here again!”

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Posted 2 years ago

“Disappointed when I received the wrong size parts.ordered according to the company guide.This had cause an inconvenience in my service.Thankfully I was able to find the right part from a knowledgeable supplier”

Helpful Report

Posted 2 years ago

We genuinely apologize for the inconvenience you experienced due to receiving the wrong-sized parts from us. Your feedback is vital in helping us improve our services. It's disappointing to hear that the parts you received did not align with your expectations and caused a disruption to your service. We understand how crucial it is to get the right parts the first time. We'd like to assure you that we continuously strive to provide accurate guidance and deliver the correct parts to our customers. However, in cases where errors occur, we're grateful that you were able to find the right part from a knowledgeable supplier. If there's anything more we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us. We value your business and want to ensure you have a more positive experience in the future. Thank you for your understanding, and we apologize for any inconvenience this may have caused.

Posted 2 years ago

“Good customer service and products are exactly what was shown”

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Posted 2 years ago

“first off ....always the best customer service and are very professional. The knowledge that they have is outstanding And every single employee working understands you no matter what because they also drive the same cars ,and have been through exactly what you are going through. I ALWAYS get my parts at urotuning .”

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Posted 2 years ago

“Been messaging and messaging about my part I order on the 7th and nobody know where it is or what’s going on and I paid extra to be delivered early but I guess I lose my money and time it’s been 5 days now”

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Posted 2 years ago

Dear Brandon, We thank you for your feedback regarding UroTuning. We truly appreciate the time that you’ve taken to share your experience with us. The Turbo you ordered is a direct ship item from Shuenk. As we did not have the turbo in stock we needed to communicate with them for information regarding when this would be able to ship. We provided you with the timeline as soon as Shuenk could confirm, and the order in question was canceled and a full refund issued, as their timeline did not work for you. Please let us know how we can make things better for you. We would love to make the necessary adjustments so that you have a better experience with us. Thank you for bringing this to our attention. Sincerely, UroTuning

Posted 2 years ago

“Urotuning has always been my first choice for parts when it comes to my GTI. Excellent service and fast shipping!”

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Posted 2 years ago

“The car sounds awesome love the turbo noise!”

UroTuning 5 star review on 12th August 2023

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Posted 2 years ago

“I had a wonderful experience with UroTuning! Connor was a massive help and extremely polite and down to earth! There was a mix up with rotiform during the ordering process for my wheels but both parties were super quick in getting everything sorted out without a headache and I still got my wheels really quick!! I will absolutely be ordering more and always recommending UroTuning to friends!!”

UroTuning 5 star review on 11th August 2023

Helpful Report

Posted 2 years ago

“Did not fit my car. Tried contacting company with a phone call to voicemail and an email to with no answers. Returned getting my money back in “store credit” to order other items or I would have lost about $100 dollars if I wanted cash back. Will order what I need to, to get my moneys worth. Be absolutely positive what you need before purchasing.”

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Posted 2 years ago

“Easy install, plus amazing quality”

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Posted 2 years ago

“I sent it back”

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Posted 2 years ago

Thank you for letting us know that you've returned the product. If you have any specific concerns or need further assistance related to the return or any other matter, please feel free to reach out. We're here to help, and your satisfaction is important to us.

Posted 2 years ago

“Great parts website for everything euro you can think of!”

Helpful Report

Posted 2 years ago

“I only gave a 2 because I was a little bummed about this purchase. The website shows the trans mount cheaper as an add-on to buying the engine mount. This is why I ordered it together from you guys. It turns out, I received two engine mounts instead, and your website is incorrectly mapped. It inadvertantly adds an additional engine mount for that price, not the trans mount it shows. When I called to get it corrected, you guys did mail me the right part, but I had to pay the difference. I'm pretty sure that legally you should have given me the parts at the advertised price. It isn't my fault your web developers made a mistake. This is why you have lower environments for testing before you put it on the main website (I'm a developer). I didn't fight it because I've been a customer a while, and don't feel like fighting. But basically this was a false advertisement. Technically I have a receipt showing that I payed for those parts at the said price. That is a legal transaction. Would be really cool if you guys refunded me the difference and owned up to your mistake. Also, I'm not complaining. You guys asked me for a review. Sorry. Have a great weekend though, guys.”

Helpful Report

Posted 2 years ago

Daniel, This is Robert the customer service manager here at UroTuning. Thank you for taking the time to leave a review. I am sorry to hear about the issues you had when ordering the mount kit. You are correct the transmission mount should have been shipped to you at no additional cost. We have gone ahead and refunded you for the amount that you paid as well as the return label as this was our mistake. We apologize for any inconvenience this may have caused you.

Posted 2 years ago

“You guys always have what I need in a timely manner !!!”

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Posted 2 years ago

“shipping took longer than expected but everyone arrived with no damage.”

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Posted 2 years ago

UroTuning is rated 4.7 based on 15,829 reviews