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UroTuning Reviews

4.7 Rating 15,390 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,390 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
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Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

I have yet to have an issue with UT, shipping has been one of the quickest, communication is great, and I love that UT has options under most purchases - drop down choices for different single parts in a kit (im a huge fan of customization on any subject) brand choices and even just the option on install hardware alone is a nice touch (and points up for the dollar or two knock off an install kit on parts vs the stand alone install kit.) UT is one of my go to vendors. The only real critique I have isn't much. The most stand-outish is the noticeably smaller catalog (out of vendors i purchase from at least), which is fine. Disappointed in the lack of clearance department. Dont even think its changed more than 1 or 2 items since i first started browsing vendors in January, and since its not sorted by car specs there really isn't a thing for my vehicle i could spontaneously purchase. P.S. Might just be my galaxy 7, but the app is slower than dial up.
Helpful Report
Posted 7 years ago
New customer here.. So far great service and support. Kinda threw me when you put a signature on my deliveries, but staff was great at sorting it out. Much thanks.
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Posted 7 years ago
the part is perfect, price is great, but shipping is outrageous at half the price of the item itself. i realize it's a size issue, not something the company can control, but when you end up paying 150% altogether, it's disheartening. even still, great speed, great quality.
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Posted 10 years ago
I wish you had more body and interior dash parts
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Posted 9 years ago
Ordered a timing kit for a 12 valve VR6 in a Mk4 Jetta. Good prices, good parts, good turnaround. But no stickers? Small gripe, but if I spend money on car parts, especially almost $300 dollars, there better be some stickers in that box too. Other than that, no complaints.
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Posted 7 years ago
Urotuning has been an excellent company to work with. Excellent customer service, excellent parts quality, and on time with anything shipped from there center.
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Posted 9 years ago
I like the pricing commitment and a generally lower cost on quality parts. Shipping could be faster, but I can't complain.
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Posted 9 years ago
Timing was very good. Had to call for my parts location and had a very polite response. Had to rate 4 stars out of 5 because the pictures shown for h7 headlight bulbs barely made a difference in brightness but at least got the color i wanted (still happy about the results). Definitely will be doing futue business on performance. Thank you urotuning for the professional customer service
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Posted 7 years ago
Pros: Great selection for my B7 A4! Cons: Wish they had more stock replacement parts specific to my vehicle.
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Posted 7 years ago
I have used your site for some products while rebuilding my engine. Your site had a good deal on a ring rebuild kit for my Mark IV 1.8T. One thing your site is missing is the ability to search for parts after choosing your vehicle so you only see parts that are compatible with your car. Thanks
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Posted 9 years ago
My order was a little bit back ordered and I didn't know that it was until I paid. They contacted me personally immediately assure me that the order was being processed and answered all of my questions quickly.
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Posted 7 years ago
Friendly site.
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Posted 8 years ago
Prices are good, parts advertised are available, and service is good, any issues I've had, answered back quickly. I ve been a repeat customer because of this
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Posted 9 years ago
Good place to order parts from, good customer service, however shipping is a bit high.
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Posted 10 years ago
Received my new thermostat, housing and plastic elbow in an impressive two days after ordering. Everything was correct as far as parts. The money that you save buying parts from here is negligible since the cost of shipping cancels out your savings. Disappointed that they do not do a military discount since many other online part stores do (TectonicsTuning) or at least offer free shipping. Some good deals overall though and the Wahler Brand thermostat is OEM so I can't complain.
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Posted 10 years ago
Easy site to use. Only request I have is to show items in stock and items drop shipped.
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Posted 6 years ago
Good after purchase customers service. I lived in montreal, canada and it took 1 week to got the items wich is very fast.
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Posted 6 years ago
UroTuning is rated 4.7 based on 15,390 reviews