UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,528 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 17th September 2025

9993

Anonymous

Anonymous // 01/01/2019

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“Awesome company to do business with!!”

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Posted 1 year ago

“I placed an order October 1st. Received the item in a few days. Fast shipping which was very nice. I'm not pleased with the item so I'd like to return it. They charge a restocking fee for the item which is not cool. Places shouldn't be doing that anymore now that we're in 2023. What the problem is now is that they issued me an RMA number but they haven't sent me a label and after repeated emails I keep getting the run around. "We're waiting for our vendor." This is very unprofessional and the last time I will ever do business with this company.”

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Posted 1 year ago

Mike, We are sorry that you feel that way. Please understand that all returns have a restocking fee as all items are inspected upon receiving them back to ensure they are in new and unused condition. The items are also repackaged for the next customer who is expecting a brand-new and unused item. This process takes time and material to do. This item also needed to be sent back to the supplier and we MUST have them approve the return first. I understand that waiting to send the item back is not ideal but as a dealer for Valvetronic, we must follow their RMA process.

Posted 1 year ago

“Very bad shipping ive been waiting for a banjo bolt for 15 days I emailed them and no response still waiting as of today”

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Posted 1 year ago

Angel, We apologize for the shipping delays, it appears that you selected the slowest shipping method Ground Advantage. This service can take 10 business days to be delivered as stated on the site. Please understand that we have no control over the package once it leaves our hands.

Posted 1 year ago

“Super easy to use the website and order. Arrived ahead of schedule. Awesome!!”

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Posted 1 year ago

“Great service and quick shipping”

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Posted 1 year ago

“Everything arrived well and on time, the attention and help to finish deciding which item was top notch. Thank you”

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Posted 1 year ago

“Received 2 exhaust valves with fast shipping and fitted to R53 Mini Cooper head. Great quality and exact fit.”

UroTuning 5 star review on 17th October 2023

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Posted 1 year ago

“Products come to fast and with good quality.”

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Posted 1 year ago

“Horrible experience. Software locked up my x5 and I had to have towed to dealership. Rep I was working with tried the installation so it was done by a professional. Very disappointed, cost $600 to reprogram and dealer did not reimburse.”

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Posted 1 year ago

Jim, We are sorry to hear that you had some issues with your tune. Please understand that we do not manufacture the software and are working with the manufacturer to get this resolved for you. I see that we are working with you and them on this.

Posted 1 year ago

“Very fast shipping, good communication”

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Posted 1 year ago

“great item and proper fitment and it was well packaged and arrived intact.”

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Posted 1 year ago

“It's been two weeks since I placed order and I have not received yet my order. Awful service, it will be my last order from this place.”

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Posted 1 year ago

Hector, We are very sorry that you feel that way. Please understand that we have no control over shipping and how long it takes for an item to get to you. It appears that USPS lost your item and we refunded you in full for this mistake on USPS.

Posted 1 year ago