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UroTuning Reviews

4.7 Rating 16,029 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 16,029 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

I bought this item because I needed a hybrid oil pan on my 1.8t mk1 rabbit conversion setup. I actually bought 2, one for another car I have. I love the fact you guys sell it with all hardware and gaskets and you can just feel the quality. It fit perfectly, like its OEM. Although I never received the (Urotuning) stickers that I was told I would get in the email. Also not that this a deal breaker for future orders but UPS was nothing but issues. They lost the paperwork for the package and their customer service was clueless. Hope you’ll use a different company in the future. Not the first time. Over all I’m happy with the item purchased. Thanks.
UroTuning 5 star review on 2nd January 2026
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Posted 2 months ago
too long to get spare parts. I order GTI marked last December 10 and still haven't received the package. I've paid extra for shipping but not enough. regards Arnar AEgirsson from Iceland.
Helpful Report
Posted 2 months ago
Hello Arnar, We’re sorry to hear about the delay and understand how frustrating this can be, especially with an international order. Orders shipping to Iceland can occasionally experience delays due to customs processing and carrier transit times that are outside of our control, even when expedited shipping is selected. While faster shipping reduces transit time, it does not always prevent customs-related holds once the package arrives in the destination country. We’d be happy to review the current status of your shipment and see if there’s anything further we can do to help. Please feel free to reach out to our support team directly so we can assist you. If you need anything else please feel free to reach out to us!
Posted 1 month ago
You sent me the wrong part, pay for next delivery on original order- returned the part, customer servicepromised to resend the replacement part with next day delivery still haven’t received the replacement an it’s 1/1/26. Apparently it is still stuck in transit. I am very just satisfied at this point
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Posted 2 months ago
We only recieved the product, no manuel or mounting kit.
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Posted 2 months ago
I have used UroTuning quite a few times while working on a VW Golf GTI MK4. Prices always good. Parts are of high quality and they are delivered quickly. Definitely my go to place for legitimate parts I know will work well and ship quickly.
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Posted 2 months ago
Love the free stickers! Great quality and worth the purchase it came with.
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Posted 2 months ago
Bought for my son and he installed it and he’s extremely impressed with the results on his 2023 Audi
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Posted 2 months ago
Great company. Order arrived in three days.
UroTuning 5 star review on 31st December 2025 UroTuning 5 star review on 31st December 2025
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Posted 2 months ago
Quality parts at great value. I have had great experiences when shopping at Urotuning. Very customer focused company and will highly recommend it to any car enthusiast. Well done and keep it up!
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Posted 2 months ago
Had nothing but good experience with the store, only shipping partner was a slight let down and I hope they can onboard more international shipping partners besides UPS.
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Posted 2 months ago
couldnt wait to install it soon as it said arrived i went for the tools and got to working
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Posted 2 months ago
Widely known that Maxton has long leadtimes. UroTuning kept in touch and the part actually came in before promised by weeks. Piece (rear valence for M2325i) was easy to install and looks fine. Overpriced for its' size but happy with the new look.
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Posted 2 months ago
Well I still haven't recieved the water pump in the mail yet but uro tuning did their part extremely well and shipped out the door quick... then got lost in Colorado so just waiting for it lol
UroTuning 5 star review on 30th December 2025
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Posted 2 months ago
I am very disappointed you do not have a pick up option on your website for your local customers. I will not longer buy from you because I don't want to pay for shipping when im right down the road from your location. I should not have to wait 5 days to receive a order from you when im right down the road.
Helpful Report
Posted 2 months ago
Ben, we understand your frustration and appreciate you taking the time to share your feedback. While we do our best to support our local customers, our website does not currently offer a pickup at store option because many of the products we sell are shipped directly from our suppliers and are not stocked at our local facility. Offering pickup at checkout would, unfortunately, create confusion for customers ordering items that are not physically available on site. That said, we are always happy to help when possible, and local pickup can be arranged by contacting our team directly so we can confirm availability before an order is placed. We truly value the support you’ve given us over the years and appreciate the opportunity to explain. If you ever have questions or need assistance, please feel free to reach out to us directly.
Posted 2 months ago
Definitely a awesome fit. Couldnt be more happy. I plan on spending all my money with you guys
UroTuning 5 star review on 30th December 2025
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Posted 2 months ago
Great price, super fast shipping. Feels like a new car again!
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Posted 2 months ago
The best customer service in the market! I ordered a Urotuning shift knob that was back ordered. I was notified it was in promptly, I made a mistake on my shipping address and they literally walked to the warehouse and changed it before it got on the truck. I got the shift knob quickly, the packaging is top tier with a custom box, foam cut outs for the shifter, all tools included, online install video, easy install, premium feel, and exact fit. 10 out of 10 would recommend.
UroTuning 5 star review on 29th December 2025
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Posted 2 months ago
Waited 2 and a half months. Never got the product. Looked to actually be in transit after I asked for a refund. They never asked if I wanted to wait for it to arrive. Just redirected back to them.
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Posted 2 months ago
Hello Todd, We’re sorry to hear about your frustration and appreciate the opportunity to clarify. The Maxton item you ordered on October 5th was listed on our site as a pre-order with an estimated lead time of approximately 13 weeks. When you reached out on October 25th, we confirmed an updated estimated arrival date of December 15th, which was still within the stated pre-order timeframe. Once a chargeback has been filed and the payment has been reversed by your bank, we are no longer permitted to deliver the item. Because of this, the shipment was redirected back to the manufacturer, which is standard procedure in these situations. We always aim to be transparent with timelines and communicate updates as they become available, and we’re sorry this experience did not meet your expectations. If you have any questions or would like to discuss this further, please feel free to reach out to us directly.
Posted 1 month ago
fast shipping
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Posted 2 months ago
I ordered a Manuel instead of stick I need to exchange it besides me ordering the wrong model it looks great
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Posted 2 months ago
UroTuning is rated 4.7 based on 16,029 reviews