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UroTuning Reviews

4.7 Rating 15,811 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,811 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning is my go to for older vw parts that I can no longer get through my dealership.
UroTuning 5 star review on 2nd September 2024
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Posted 1 year ago
Great product, and great customer service.
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Posted 1 year ago
Shipped my order very quickly best price on the internet
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Posted 1 year ago
Exactly what I was looking for and the price was right.
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Posted 1 year ago
I'm a first time customer. I ordered a pair of shocks for my son's car, always a little hesitant to order parts online because it's a little bit of a hassle if you get the wrong parts and have to return them. I received the correct parts and I felt that the quality was as good if not better than factory parts. Very happy with the customer service, they were very helpful and courteous.
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Posted 1 year ago
My Apple wallet defaulted to an old shipping address. After completing my order I called Urotuning immediately to have the address chagned. I was able to get ahold of someone who said he changed the address however it didn't change, and the part went to my old address. I now have no part and was not able to redirect the package with no additional help from Urotuning.
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Posted 1 year ago
I appreciated the quick responses when the item was out of stock and that I was given options.
UroTuning 5 star review on 30th August 2024
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Posted 1 year ago
Urotuning is the spot for my 428i gran coupe needs and I’ve been fairly happy with their customer service.
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Posted 1 year ago
Fair price and fast shipping. Item was what I needed.
UroTuning 5 star review on 30th August 2024
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Posted 1 year ago
Great place and will always by my parts from you guys!
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Posted 1 year ago
Part came in within a week and installation was exactly what I needed. Thank you
UroTuning 5 star review on 29th August 2024
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Posted 1 year ago
Looks great! Happy with purchase. Fast delivery
UroTuning 5 star review on 29th August 2024
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Posted 1 year ago
Perfect delivery as always the fuel pump I ordered came in great condition and works perfectly!!! Thanks urotuning for the fast and great customer service and taking care for my daily and me.
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Posted 1 year ago
Awesome product definitely a power boost!!
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Posted 1 year ago
Another UroTuning purchase that completed my setup . VADPRO is a super clean vent install and still get enough air.
UroTuning 5 star review on 29th August 2024
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Posted 1 year ago
Perfect fit and condition. Shipping was very fast!
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Posted 1 year ago
I ordered a set of KW V1 coilovers for over $1,600 with an estimated delivery date of 8/16. Instead of having my order delivered, I recieved a call from the courrier on 8/19 that what had been shipped to me was nothing but an empty box and could not be delivered to me. Looking over the shipping information, it listed the item weight as 3lbs...where a set of coilovers would normally weight around 30lbs. I contacted customer support and was told they needed to contact the supplier. I recieved an independent response via email stating that they could not do anything until the package (that was deemed undeliverable by the courrier) was delivered. They would not send out another set of coilovers or refund my money. It has now been a week since I have last heard from anyone at Urotuning, almost two weeks past when the package should've been delivered, and I am out $1,600 and never recieved the items purchased. I have been left no choice but to contact my bank to dispute the transaction and wait to get back the money that never should've been spent on the empty box that was sent to me in the first place.
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Posted 1 year ago
Hello Bryan, Thank you for the feedback regarding your recent experience. We are actively working with KW to have a replacement order made and sent your way. There is a FedEx claim in process currently. We have communicated this with you via email as we have received updates from KW. Once the claim is completed the replacement set will be sent your way. If you no longer want the replacement kit, please contact our support team so we can have the replacement canceled and a refund processed instead.
Posted 1 year ago
I've found consistently good pricing on oddly specific parts that may be difficult to find. Down pipe hanger was $10 cheaper than competitors and was shipped fast.
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Posted 1 year ago
never has my 330 sounded this amazing
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Posted 1 year ago
Great company, quick shipping
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Posted 1 year ago
UroTuning is rated 4.7 based on 15,811 reviews