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UroTuning Reviews

4.7 Rating 15,542 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,542 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Anonymous
Anonymous  // 01/01/2019
Fast shipping and wonderful customer service like always!!
Helpful Report
Posted 2 years ago
The shipment arrived a day earlier than expected, which is why I love Urotuning!! Easily confirmed fitment and used my Urotuning points to save some $$$
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Posted 2 years ago
Best customer service I have experienced in the industry. Armin is extremely knowledgable and very thorough.
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Posted 2 years ago
The support team was exceptional, I had purchased a product for $20 originally then noticed the price dropped $7. Contacted support via live chat for a refund of the difference and received my refund immediately.
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Posted 2 years ago
Urotuning does an excellent job of sending out products in such a speedy manner! I always choose them for the hard to find parts for my Audi.
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Posted 2 years ago
Love this place! I will continue to buy parts and accessories from them as they always have a good stock.
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Posted 2 years ago
Good fitment with every product I’ve bought and good quality
UroTuning 5 star review on 6th February 2023
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Posted 2 years ago
Great Service and Fast Shipping! A++ Seller with very helpful customer service available.
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Posted 2 years ago
Amazing customer service! Fast delivery!
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Posted 2 years ago
Customer service is very helpful and always ships i time
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Posted 2 years ago
Bought this product after installing Red Star 200 cell Downpipe to replace a failing OEM catalytic converter in my stage 2 GLC 43 AMG. Unfortunately, the downpipe caused a check engine light, so I decided to use a spacer to resolve the problem. A word of caution: I noticed that if I drove under 2000 RPM on average with the spacer, I would get a code for exhaust leak/excessive oxygen. So I decided to drive the car at relatively higher RPMs to produce more CO2 to normalize the parameters. This was all done while flashed to stock. After clearing the pending codes and driving the car more aggressively for 150 miles or so, no code ever came back. All monitors were ready for emissions, excluding EVAP. So if anyone is getting codes about the o2 sensor/running too much oxygen, consider driving the car at relatively higher RPMs to activate the o2 sensors that are not getting adequate readings of C02 emissions. I will be using Uro Tuning for many other tuning needs!
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Posted 2 years ago
They have never let me down, always dependable with shipping, and keep a lot instock
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Posted 2 years ago
Fast shipping best part for my audi q5 Keep up the good work guy ur the best
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Posted 2 years ago
Fast delivery and accurate description of product. Very sturdy and well crafted. Easy install. I love UroTuning and all they stand for! Thanks guys!
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Posted 2 years ago
Would have helped to receive tracking info before my package showed up. Website is easy to find parts and pay thought so 3/5 stars.
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Posted 2 years ago
Ryan, We deeply apologize for the delays in getting you tracking. Looking into this 034 sent us your tracking on 01/19/23 after you had received the item. Unfortunately, this was something that is out of our control as this part shipped from the manufacturer directly.
Posted 2 years ago
Pretty good... little expensive compared with others. Drop your prices or I will still buying with ECS or Carid.
Helpful Report
Posted 2 years ago
Had to order a part quick. First search of the part went to UroTuning. Their website description was vague but the picture showed the part I needed. Ordered and paid extra for quicker shipping. Received the item which was not what their website picture showed. Contacted them who ignored my emails for a week (I don’t care how they contradict this statement… they ignored my emails!). I knew they ignored my emails because the item on their website changed to the correct item after I emailed them the first time. Wasn’t until I told them I would leave negative reviews did they reply. I know mistakes are made, I’m not upset at that; but, when they are made I don’t want to be treated like a bum. I honestly would have settled for just a sorry but no, they went on the defensive. What is your reputation worth? If you people make a mistake like this make it right with the customer. At worst it might costs you a few hundred bucks, big deal, you are the business, make it right. I was not the one who made the mistake. I won’t order again and will make sure to tell others to stay away.
Helpful Report
Posted 2 years ago
Hello Chris, We deeply apologize for all of the inconvenience this has caused you as well as the delays in getting back to you via email. There is no excuse as to why it took so long for a reply and resolution. On the back end, the email filtering team saw your concern about the error and let our Website team know to make the changes necessary on the site. Our customer support team are the ones who email you back to try and get things resolved. This is why the site was changed before you received a response from us. Again, I apologize for the delays. I do see that you have not gotten back to us regarding a price match for the part you mentioned. Please let us know as we are asking to make this right for you but have not heard back.
Posted 2 years ago
I recently received an Apr open apex intake for my s3 and I absolutely love it. The installation process is very easy to complete and it sounds amazing once it is installed.
UroTuning 5 star review on 3rd February 2023
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Posted 2 years ago
2008 Porsche 997 Turbo I'm very pleased with the entire transaction. The upper strut bar arrived packaged well and received very quickly. I wish there were decals provided. But there weren't any.
UroTuning 5 star review on 3rd February 2023 UroTuning 5 star review on 3rd February 2023 UroTuning 5 star review on 3rd February 2023
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Posted 2 years ago
Great customer service even in the middle of a new warehouse move. Super helpful and responsive in email. Highly recommend!
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Posted 2 years ago
UroTuning is rated 4.7 based on 15,542 reviews