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UroTuning Reviews

4.7 Rating 15,534 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,534 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 19th September 2025
Dieter W
UroTuning 5 star review on 17th September 2025
Soheil E
UroTuning 5 star review on 17th September 2025
Soheil E
UroTuning 5 star review on 16th September 2025
Khanh P
UroTuning 5 star review on 11th September 2025
Geovani C
UroTuning 5 star review on 11th September 2025
Geovani C
UroTuning 5 star review on 11th September 2025
Robert W
9993
Anonymous
Anonymous  // 01/01/2019
Brilliant service from the customer service team, after I made a mistake on my order they fixed the problem without any fuss. The shifter kit is all kinds of awesome! I had to take a bit of a punt as my VW is actually a 9n3 Polo GTI but lucky it shares common parts with the Mk4 Golf. I now have a slop free shift and working return to centre spring.
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Posted 2 years ago
The best customer service
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Posted 2 years ago
Little by little I have turn 2012 a5 into a cool car. Thank you for your YouTube videos. I am learning on working on my car myself. I wish that I can get or win something. i saw the video on the cabin filler. Thank God I change it. Your service is great on time delivery. My turbo breaks neck with the divert valve and turbo delete.
UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023
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Posted 2 years ago
The product was very nicely made and communication was great regarding when it would be shipped and so forth
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Posted 2 years ago
Urotuning has always gotten me what I need quickly and customer service has been top notch. They are currently working with me to get some obscure bushings for old coilovers.
UroTuning 5 star review on 14th August 2023
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Posted 2 years ago
Love spending my money with Uro Tunning, parts available and fast shipping
UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023
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Posted 2 years ago
This is a very cool detail, it looks cool. The only advice is to thoroughly clean the thread from dirt during installation, do not rush. I took a set with a hex key and a metal brush. Slowly make a new part by hand, if it goes tight, check the cleanliness, it is very easy to spoil the landing hole, do not rush.
UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023
Helpful Report
Posted 2 years ago
My strut had peeling paint, and what appears to be surface rust. Ordered on 7/31 and it is now 08/14 . Still waiting for a response from the supplier. It was faster for me to order a new one. Response on this issue has been slow.
Helpful Report
Posted 2 years ago
We sincerely apologize for the condition of the strut you received and the delay in addressing this issue. Your feedback is essential, and we want to ensure that you have a satisfactory resolution. We'd like to clarify that this particular item is not in stock, which has contributed to the slower process of resolving the problem. However, please be assured that we are actively working with our supplier, 034, to expedite a solution for you. We understand that the delay has been frustrating, and we genuinely appreciate your patience. To ensure a more timely response and resolution, please don't hesitate to reach out to our customer support team at Support@urotuning.com, who will be in contact with 034 to expedite this matter. Thank you for bringing this to our attention, and we look forward to making this right for you.
Posted 2 years ago
Excellent products, excellent customer service
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Posted 2 years ago
Excellent product, the shipment was very fast and precise and I want to assemble this piece
UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023 UroTuning 5 star review on 14th August 2023
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Posted 2 years ago
Quick shipping, great customer service. Will shop here again!
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Posted 2 years ago
Disappointed when I received the wrong size parts.ordered according to the company guide.This had cause an inconvenience in my service.Thankfully I was able to find the right part from a knowledgeable supplier
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Posted 2 years ago
We genuinely apologize for the inconvenience you experienced due to receiving the wrong-sized parts from us. Your feedback is vital in helping us improve our services. It's disappointing to hear that the parts you received did not align with your expectations and caused a disruption to your service. We understand how crucial it is to get the right parts the first time. We'd like to assure you that we continuously strive to provide accurate guidance and deliver the correct parts to our customers. However, in cases where errors occur, we're grateful that you were able to find the right part from a knowledgeable supplier. If there's anything more we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us. We value your business and want to ensure you have a more positive experience in the future. Thank you for your understanding, and we apologize for any inconvenience this may have caused.
Posted 2 years ago
Good customer service and products are exactly what was shown
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Posted 2 years ago
first off ....always the best customer service and are very professional. The knowledge that they have is outstanding And every single employee working understands you no matter what because they also drive the same cars ,and have been through exactly what you are going through. I ALWAYS get my parts at urotuning .
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Posted 2 years ago
Been messaging and messaging about my part I order on the 7th and nobody know where it is or what’s going on and I paid extra to be delivered early but I guess I lose my money and time it’s been 5 days now
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Posted 2 years ago
Dear Brandon, We thank you for your feedback regarding UroTuning. We truly appreciate the time that you’ve taken to share your experience with us. The Turbo you ordered is a direct ship item from Shuenk. As we did not have the turbo in stock we needed to communicate with them for information regarding when this would be able to ship. We provided you with the timeline as soon as Shuenk could confirm, and the order in question was canceled and a full refund issued, as their timeline did not work for you. Please let us know how we can make things better for you. We would love to make the necessary adjustments so that you have a better experience with us. Thank you for bringing this to our attention. Sincerely, UroTuning
Posted 2 years ago
Urotuning has always been my first choice for parts when it comes to my GTI. Excellent service and fast shipping!
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Posted 2 years ago
The car sounds awesome love the turbo noise!
UroTuning 5 star review on 12th August 2023 UroTuning 5 star review on 12th August 2023
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Posted 2 years ago
I had a wonderful experience with UroTuning! Connor was a massive help and extremely polite and down to earth! There was a mix up with rotiform during the ordering process for my wheels but both parties were super quick in getting everything sorted out without a headache and I still got my wheels really quick!! I will absolutely be ordering more and always recommending UroTuning to friends!!
UroTuning 5 star review on 11th August 2023
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Posted 2 years ago
Did not fit my car. Tried contacting company with a phone call to voicemail and an email to with no answers. Returned getting my money back in “store credit” to order other items or I would have lost about $100 dollars if I wanted cash back. Will order what I need to, to get my moneys worth. Be absolutely positive what you need before purchasing.
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Posted 2 years ago
Easy install, plus amazing quality
UroTuning 5 star review on 11th August 2023
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Posted 2 years ago
UroTuning is rated 4.7 based on 15,534 reviews