UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,535 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 19th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy install, plus amazing quality”

UroTuning 5 star review on 11th August 2023

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Posted 2 years ago

“I sent it back”

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Posted 2 years ago

Thank you for letting us know that you've returned the product. If you have any specific concerns or need further assistance related to the return or any other matter, please feel free to reach out. We're here to help, and your satisfaction is important to us.

Posted 1 year ago

“Great parts website for everything euro you can think of!”

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Posted 2 years ago

“I only gave a 2 because I was a little bummed about this purchase. The website shows the trans mount cheaper as an add-on to buying the engine mount. This is why I ordered it together from you guys. It turns out, I received two engine mounts instead, and your website is incorrectly mapped. It inadvertantly adds an additional engine mount for that price, not the trans mount it shows. When I called to get it corrected, you guys did mail me the right part, but I had to pay the difference. I'm pretty sure that legally you should have given me the parts at the advertised price. It isn't my fault your web developers made a mistake. This is why you have lower environments for testing before you put it on the main website (I'm a developer). I didn't fight it because I've been a customer a while, and don't feel like fighting. But basically this was a false advertisement. Technically I have a receipt showing that I payed for those parts at the said price. That is a legal transaction. Would be really cool if you guys refunded me the difference and owned up to your mistake. Also, I'm not complaining. You guys asked me for a review. Sorry. Have a great weekend though, guys.”

Helpful Report

Posted 2 years ago

Daniel, This is Robert the customer service manager here at UroTuning. Thank you for taking the time to leave a review. I am sorry to hear about the issues you had when ordering the mount kit. You are correct the transmission mount should have been shipped to you at no additional cost. We have gone ahead and refunded you for the amount that you paid as well as the return label as this was our mistake. We apologize for any inconvenience this may have caused you.

Posted 2 years ago

“You guys always have what I need in a timely manner !!!”

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Posted 2 years ago

“shipping took longer than expected but everyone arrived with no damage.”

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Posted 2 years ago

“Amazing!!!”

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Posted 2 years ago

“Good prices! Fast shipping!”

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Posted 2 years ago

“As usual everything I need and help that I need the guys and gals at urotuning are always there to help. I made the switch to uro from a competitor several years ago and haven't regretted it.”

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Posted 2 years ago

“Shipping for some things take longer but that’s due to direct shipping I am sure and not what is instock.”

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Posted 2 years ago

“Perfect fit for 2015 Mini Cooper Countryman S. Installation is very simple in less than 15 minutes. Works great highly recommended.”

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Posted 2 years ago

“Ruined my car”

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Posted 2 years ago

We are deeply sorry to hear about your car's situation, and we understand your frustration. However, we'd like to clarify that the specific intake part you mentioned typically does not have any issues that would lead to the damage you described. Our team takes product quality and customer satisfaction seriously, and we are committed to providing you with the best possible service. To better understand the situation and assist you in resolving it, we kindly ask for more details regarding the issues you've encountered. Please reach out to our customer support team at Support@urotuning.com, and they will work closely with you to investigate and address your concerns. Your feedback is invaluable to us, and we want to ensure that your car is back to its optimal condition. Thank you for bringing this matter to our attention, and we look forward to assisting you in resolving this situation.

Posted 2 years ago

“Bought from these guys once they made me buy from them again and I will be buy my next item from urotuning again soon awesome stuff shipping quicker then they say 100% business guys love it”

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Posted 2 years ago

“i love race car”

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Posted 2 years ago

“Very easy installation! Just had to take all four tires off to get the tools to work. I love them so much!”

UroTuning 5 star review on 10th August 2023

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Posted 2 years ago

“Excellent service. Max was great. Thank you!”

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Posted 2 years ago

“Amazing Experience. My parts usually arrive a day prior to the expected delivery and always in great shape! Customer for life!”

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Posted 2 years ago

“Bought a set of shims for n20 injectors, and they fit perfectly. Uro's 2 days shipment is real; they arrived as promised.”

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Posted 2 years ago

“Great price and fast shipping”

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Posted 2 years ago

“Package arrived but some parts are missing. Customer service is good they are ordering missing parts but it very time consuming.”

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Posted 2 years ago

Thank you for your feedback regarding your recent order from Urotuning. We genuinely apologize for the inconvenience caused by the missing parts in your package. While we're pleased to hear that you've had a positive experience with our customer service team, we understand that the process of ordering and receiving the missing parts has been time-consuming, and we regret any delays. Please know that we take your feedback seriously and are actively working to improve our processes to ensure a smoother and more efficient resolution in cases like this. Your satisfaction is our priority, and we appreciate your patience as we work to provide you with the missing parts as quickly as possible. If you have any further questions or concerns, please do not hesitate to contact our customer service team, who will be more than happy to assist you throughout this process. Thank you for bringing this matter to our attention, and we look forward to making this right for you.

Posted 2 years ago

UroTuning is rated 4.7 based on 15,535 reviews