US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order expediently!”

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Posted 1 year ago

“I absolutely LOVE this lip product and can't wait to order other colors!! This product performs just as advertised and ACTUALLY arrived within a week of ordering them!! What?! So refreshing :oD Thank you ciate!”

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Posted 1 year ago

“Excellent service products are amazing exactly as described everry purchase arrived on time i would to buy again!”

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Posted 1 year ago

“Love the products!”

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Posted 1 year ago

“I love Ciate London, I have almost all of their sparkly lipsticks and I’m obsessed with them. Such vibrant color and sparkles! It’s the first product that is actually sparkly and stays on for hours! I’m a huge fan and will continue buying from them!”

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Posted 1 year ago

“Great quality products.”

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Posted 1 year ago

“I just wanted to say I LOVE YOUR PRODUCTS! Y’all have hit the nail on the head with the color flips, the eye shadows, everything! I just bought the color nail polish that changes in sunlight and can’t wait to put it on! Y’all are truly the underdog in the beauty industry! (Plus I don’t need to reapply at all!) As a paramedic, I want my inner beauty to shine on the outside, and your products last me an entire shift and then some!”

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Posted 1 year ago

“Compact was broke sent in a complete and never got a response on what to do about replacing”

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Posted 1 year ago

“AH-MAZING products - worth every penny!”

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Posted 1 year ago

“I’m upset that they discontinued the glitter lipstick color called Candy. I do not like the colors purchased as much.”

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Posted 1 year ago

“Fast shipping, quality products.”

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Posted 1 year ago

“First order Quick delivery I like it, so far”

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Posted 1 year ago

“I already knew I liked the product because I’ve had it before. I got it in a subscription box so this is the first time I’ve ordered it from the manufacturer. I was super impressed with shipping time and cost. I will definitely be ordering again in the future.”

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Posted 1 year ago

“I wrote an email asking for something and got an email back saying it would take 24-48 hours for a response to never get one! I got other emails from you that I check to see if you replied but did not so no your customer service sucks so bad I am considering not buying from you again.”

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Posted 1 year ago

“I have used the glitter flips before and love them. Still love them, but was disappointed that one of the colors I ordered this time, which is my favorite color, was half empty and appeared that it had been used. I don't know if there was a defect in the making of it, but not very happy that it was half empty.”