US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOVE LOVE LOVE this brand. I was introduced to Glitter Flip, and have since bought several different products (and MANY glitter flips). I love all the formulas of everything I've gotten so far. The colors are great, and all of my eye, lip and nail products stay where they're put. Great quality!”

Helpful Report

Posted 6 years ago

“Love the products.”

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Posted 6 years ago

“The Best Mascara ever”

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Posted 6 years ago

“Loved the glitter flip!”

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Posted 6 years ago

“My first purchase ever from Ciate was the Jessica Rabbit palette and it arrived damaged. However, I am giving 5 stars because customer service was extremely helpful and sent me a new one in pristine condition. The quality of the eyeshadows are wonderful and long lasting. Will definitely be purchasing other products in the near future.”

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Posted 6 years ago

“I cannot wait to buy more ciate London products!! I am completely obsessed with your eye shadows and I cannot wait to try your nail polishes. The customer service department is outstanding!! Five stars for the product and five stars for customer service. Recently, bought my daughter two glitter flip lipsticks and one of the applicators was messed up. I messaged customer service, and they asked for a picture. I sent them a picture, and they took care of it immediately. Sent a new glitter flip dark red to my daughter along with the highlighter. She was ecstatic!! Absolutely in love with this product!!!”

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Posted 6 years ago

“My item came every fast and Ciate sent me a free sample with my order. Totally unexpected. Thank you.”

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Posted 6 years ago

“Amazing the more you let it dry the more glitter appears.”

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Posted 6 years ago

“Absolutely love Ciaté Glitter Flip lip color. Beautiful colors with lots of glitter. I can't wait to have all of them!”

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Posted 6 years ago

“I bought two glitter flips colors iconic and trouble. I tried them both and loved the pigment and love how they flip to glitter. Make sure you have a good makeup remover for taking them off. They came in within a good amount of time didn't wait to long for them.”

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Posted 6 years ago

“Good selection. Easy website. FAST shipping!”

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Posted 6 years ago

“Love this lipstick ❤️”

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Posted 6 years ago

“Love love love the wonderwand mascara! I also received a free highlighter sample that's fabulous! Keep the free samples coming!!!”

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Posted 6 years ago

“Great company with great products! Everything arrived very quickly and have not had any issue! My new favorite online shop!”

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Posted 6 years ago

“What a beautiful brand. I have loved every product I have tried.”

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Posted 6 years ago

“Quick delivery and great products.”

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Posted 6 years ago

“Love this product”

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Posted 6 years ago

“I Love it!!”

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Posted 6 years ago

“Im in love. I have such a problem with lipsticks/lipcolors running except 2 brands. Now i can be glitter fabulous without the run!!!!yayyyyy thank you Ciate”

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Posted 6 years ago

“Extremely happy with the quality of these products, how well they apply and last!”

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Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews