US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like all shades.”

Helpful Report

Posted 2 years ago

“Quick shipping. Ordered products for my daughter’s birthday who uses the product.”

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Posted 2 years ago

“Every product I have used is AMAZING!”

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Posted 2 years ago

“Every product I have tried from this company does not disappoint! My favorite is the glitter storm lipstick. Highly pigmented and some beautiful colors! Once you try them, everything else just seems...dull”

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Posted 2 years ago

“Not only are the products beautiful, but I don’t think I’ve ever received a package so quickly! Especially love the collab products and really appreciate the great customer service.”

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Posted 2 years ago

“I love Ciaté products! The mascara is the best. I have ever used❤️ I bought the eyebrow pencil, which, is also amazing. This last order, I got the eyeliner. Goes on so nicely, the packaging is really lovely also! Great products!”

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Posted 2 years ago

“Great products. Lasts all day and beautiful colors. Thank you”

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Posted 2 years ago

“I was very disappointed in the thermal lipstick I bought. It comes right off on your fingers and spreads on the outside of your lips. Will not be ordering anything again from this company”

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Posted 2 years ago

“I love the mascara I bought it’s the Best!!”

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Posted 2 years ago

“Liquid flip lipsticks look very different color than on web site. Editors haul interior packaging cardboard all torn up on both of them I ordered as gifts. Had to take out of box for them to look presentable. Haven't tried other products yet.”

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Posted 2 years ago

“Great website - super fast shipping!”

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Posted 2 years ago

“i ordered 3 matte to shimmer lipstick and i just love it.. last all day long.. i got 2 temperature changing lipstick.. so cool.. sexy and sofisticated looks..”

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Posted 2 years ago

“I love the sparkling lipstick. Great colors. Will be buying more.”

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Posted 2 years ago

“I absolutely love my Christine Quinn ultimate collection! My lips look perfect and hydrated all day. Quality product, beautiful colors. What more could you ask for?”

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Posted 2 years ago

“Very happy with my order and definitely will order again, thank you”

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Posted 2 years ago

“The eyeshadows stay put when applied and last all day! Absolutely love the subtle but highly Pigmented colors”

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Posted 2 years ago

“Fast shipping and love love love their products!!! I will recommend and order again, thank you!!!”

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Posted 2 years ago

“Haven't received it yet”

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Posted 2 years ago

“Ciate London lip oils are my FAVORITE. They don't feel sticky at all, and they are perfect for prepping my lips before lipstick. Love!!!”

US Ciate London 5 star review on 11th December 2021

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Posted 2 years ago

“The eyeshadow I received was dry and unusable. I'm very dissatisfied and disappointed as I purchased this same eyeshow before and loved it. I would like a refund or replacement.”

Helpful Report

Posted 2 years ago

US Ciate London is rated 4.1 based on 3,078 reviews