US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package came in a week. To me, I consider that fast!”

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Posted 4 years ago

“Love to write a review but I still haven't received my order.”

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Posted 4 years ago

“Disappointing- This liquid lipstick does not provide full coverage and the color isn’t rich like it looks on the web site. I would like to get my money back.”

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Posted 4 years ago

“I ordered and received my package within 2 days. Good quality products as always!”

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Posted 4 years ago

“Great products at great prices!!”

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Posted 4 years ago

“Works fine as a lip color. The temperature change didn't work at all.”

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Posted 4 years ago

“Enjoy the products very much. It’s been convenient at the time. Looking forward in order more.”

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Posted 4 years ago

“These are great, affordable ,quality products.”

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Posted 4 years ago

“I love the watermelon primer. It's amazing. Ciate always ships fast and keeps me updated.”

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Posted 4 years ago

“I love all of my Ciaté products!!”

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Posted 4 years ago

“Easy website to navigate, fast shipping, and great customer service!”

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Posted 4 years ago

“I never received my package and the customer service response is extremely slow. Buyer beware.”

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Posted 4 years ago

“Got this mascara in my Ipsy bag and fell in the love with it, it is magic on your eyelashes.”

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Posted 4 years ago

“awesome products, super fast shipping!”

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Posted 4 years ago

“Great product and packaging”

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Posted 4 years ago

“I love my family products it is awesome the watermelon primer and the primer spray watermelon too it’s a great feeling on my face and it even moisturizes your face thank you for the great product”

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Posted 4 years ago

“I love this products they are the best”

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Posted 4 years ago

“Never received!!!!!!!!”

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Posted 4 years ago

“Super speedy delivery! Was so impressed!”

US Ciate London 5 star review on 20th January 2022

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Posted 4 years ago

“Absolutely love your makeup! Once I discovered the Wonderwand mascara, the absolute BEST mascara ever!, my love for your products grew from there. Where do I start?! Beautiful products, gorgeous colors and textures, in the prettiest packaging, and the fastest shipping! I tell everyone I know about Ciate London, I am hooked!!!”

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Posted 4 years ago

US Ciate London is rated 4.1 based on 3,080 reviews