US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are too expensive for the poor quality.”

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Posted 6 years ago

“I was disappointed with both colors, but the shipping was speedy.”

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Posted 6 years ago

“First Ciate product I tried was a set of mini nail polishes, and the set was a mixed bag of good ones and unusable thick gloppy ones. I'm undecided about trying Ciate again given the quality and price point.”

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Posted 6 years ago

“Shipping was good. Lipstick is not as sparkly as I thought it would be and doesn't stay on”

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Posted 6 years ago

“Overall, the delivery was swift. The colors are gorgeous. But I feel lied to about the sparkle on the Glitter Flip lipsticks.”

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Posted 6 years ago

“Love it! The glitter pop is amazing and the formula is so long lasting without drying my lips out I was so amazed!”

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Posted 6 years ago

“LOVE THE COLOR IS BEAUTIFUL BUT NO SKIMMER AT ALL WAS TOTALLY DISAPPOINTED IT STAYS ON WHICH IS GREAT BUT I"M TRULY A SHIMMER LADY !!”

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Posted 6 years ago

“I have not received my order.”

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Posted 6 years ago

“Loved how fast I received my product. The product itself isn’t great. I like the colors but it’s very drying to the lips.”

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Posted 6 years ago

“The shipment got here quick! And I love the matte lipstick!”

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Posted 6 years ago

“For the most part the products are of good quality and fairly priced.”

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Posted 6 years ago

“First time purchasing from this company. Wasn't that happy with the product I purchased.”

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Posted 6 years ago

“I wish I had seen that you made a lipstick before I bought the lip gloss. The lipgloss is hard for me to apply and it's very thick on my lips. Pretty color and very glittery though.”

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Posted 6 years ago

“I received lipsticks which are used ones.”

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Posted 6 years ago

“so pretty!!”

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Posted 6 years ago

“Lipsticks are dry with confetti glitter, not as shown on website. ok but not as expected. Ordered 3 and wanted to return or exchange one, as color not as shown on website, but cannot return. I will likely not order from your company again due to this reason. thank you.”

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Posted 6 years ago

“This lipstick is a litter dryer than I like. Also a bit overpriced. Don’t think I will be purchasing again. Very disappointed”

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Posted 6 years ago

“A lot of dupes. Packaging was nothing like last year. Don't expect the quality of prior years. Don't expect to many new colors. Some have different names for same colors”

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Posted 6 years ago

“I thought this formula was different then most. It sets ok, a bit dry but not like others. This product does smear. Needs more glitter shine.”

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Posted 6 years ago

“My order arrived quickly and overall, I am very happy with Ciate.”

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Posted 6 years ago

US Ciate London is rated 4.1 based on 3,080 reviews