USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the t-shirts ordered came as shorts.”

Helpful Report

Posted 5 years ago

“Bad service won't order again”

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Posted 5 years ago

“Not happy I placed an order...and only received 2 of my items when I ordered 3 items... I've tried 2 get InTouch with you guys and nobody is responding...”

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Posted 5 years ago

“Excellent quality and service, but i think free delivery should apply over a certain amount ie £50. Also in the past I've had email saying collected to be courier followed by another email saying out of stock”

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Posted 5 years ago

“Absolutely TERRIBLE service. STILL waiting on items and the customer service is non existent. Whilst I completely appreciate the current situation, I have been ordering from various other companies without the same shambolic turnaround and service. It’s taken so long half my items now out of stock and I’m still waiting on the IN STOCK items and my partial refund... AVOID!!! Til the world goes back to normal anyway!”

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Posted 5 years ago

“Great products and prices!”

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Posted 5 years ago

“Fast delivery to Bulgaria (below 1 week) even with the Covid-19 lockdowns that are in Europe. Items are also great on a great price.”

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Posted 5 years ago

“My favourite shopping app and shop Quality products and fast delivery”

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Posted 5 years ago

“Delivery 14 days? :(”

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Posted 5 years ago

“Produdt as described good service free returns would have been helpful ?”

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Posted 5 years ago

“Excellent choice of dress shoes. Great prices. Sent quickly. Website missing a bit of info so I couldn’t tell which ones were waterproof. Only improvement would be free returns.”

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Posted 5 years ago

“The purchasing side is excellent unfortunately on last 2 orders I’ve had to return an item and I’ve had zero correspondence on either so far?”

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Posted 5 years ago

“I ordered Boss trainers and a T-shirt. Both came and the box with the training shoes in was absolutely filthy but when I removed the T-shirt from the package it looked as if it had been kicked around the warehouse floor it was absolutely disgusting. I’ve sent an email of complaint but surprise surprise I’ve had no response.”

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Posted 5 years ago

“Great products, great prices.”

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Posted 5 years ago

“I haven’t received my item yet. I have tried to contact USC by email and as yet no one has got back to me. I am really unhappy and unimpressed.”

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Posted 5 years ago

“Very poor that there are no free returns . Due to all the shops being shut due to covid 19 there is no option to return to a store so the least Usc could do would be to offer free returns . Very disappointing”

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Posted 5 years ago

“Ordered for the first time everything came on time and in perfect condition. I returned some clothes for a different size or refund and it was done smoothly with no hassle”

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Posted 5 years ago

“My shirt arrived dirty and with a red stains on the side, I sent back for change for a new one. I wrote an email to the suporte and so far no one replied back. Very disappointed.”

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Posted 5 years ago

“Quality of clothes and service lacking”

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Posted 5 years ago

“Great online sales, sizing as always hit and miss different brands have different sizing so a few items returned and reordered. Priced competitively. Old stock can be cheap and cheerful. Pay through PayPal and get free return shipping costs from PayPal.”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews