USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Quick, fast delivery”

Helpful Report

Posted 5 years ago

“TOTAL RIP OFF & PROFITEERING ON P&P CHARGES I recently shopped online at USC and when I went to checkout I was stunned at the £6.99 p&p charge for a standard delivery. Now let me put this into prospective with you. Their online sales are in the multi millions of pounds. As for delivery, USC are getting charged about £1.60 to send a parcel to you and you have to pay to send an item back. The staff are getting paid between £4-£8+ depending on age and experience so you can see why customers are getting ripped off and the staff are paid buttons, its all most like slavery. Personally I will be boycotting this site and I hope you all do to.”

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Posted 5 years ago

“Quick delivery, excellent choice of brands”

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Posted 5 years ago

“Delivery sent out with wrong address. Emailed the same day to tell that address was wrong but sent it anyway and now I have no delivery. Not good.”

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Posted 5 years ago

“Always find the best prices in the outlet page!!! Usc opened a store in PT but i still prefer this website. Great Job.”

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Posted 5 years ago

“I ordered a pair of grey jogging bottoms and received a white t shirt!! Shambolic!”

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Posted 5 years ago

“I ordered a tracksuit but was not advised the bottoms were out of stock until I opened my parcel. I also have not received a refund for the jogging bottoms”

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Posted 5 years ago

“I enjoy shopping at usd.”

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Posted 5 years ago

“Order 2 tops one black and one white and they white one arrived with a stain on it.”

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Posted 5 years ago

“Easy site to use ,quick delivery and well packaged”

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Posted 5 years ago

“Very good and fast delivery”

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Posted 5 years ago

“Ordered a white polo shirt and was sent a blue swimming costume or vest not sure as I haven’t opened it properly because I will have to return it ! Not happy at this at all i ordered online as i was too busy to visit the shop but will have to now not sure how a white polo and blue vest can be mixed up”

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Posted 5 years ago

“Lots of brand names to choose from at competitive prices. Delivery is very quick and good customer service.”

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Posted 5 years ago

“One of my favorite stores”

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Posted 5 years ago

“I’m very disappointed in my experience with USC. I have 2 items missing from my order. I have emailed to ask about this and received no definitive answer about the products. I also received my delivery in multiple ordered even though this was never made clear to me. I deceived to order for collecting into a store. I have now had to make multiple trips as my order has been split without any notification.”

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Posted 5 years ago

“Sizing correct and delivered on time.”

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Posted 5 years ago

“Quick efficient service”

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Posted 5 years ago

“Ordered 1 medium 1 small was sent 2 medium”

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Posted 5 years ago

“I have not received conformation that my order has been accepted nor have I received confirmation that it has been delivered to shop. From my perspective this is the first communication I have had. I will not be using USC ever again. Where is my order or I would like my money back.”

Helpful Report

Posted 5 years ago

“nice trainers with great discount.”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews