USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items and price of items are always amazing. Delivery for click and collect time needs improving. How you can offer next day home delivery and not next day click and collect is beyond me. 2 weeks waiting for items to be delivered to store is a joke.”

Helpful Report

Posted 6 years ago

“The ordering and delivery process were very good and the website was decent to use too. The only disappointment was that one of the pairs of trainers were an ON DISPLAY pair and were off colour.”

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Posted 6 years ago

“Pleased with the service from ordering to receiving my parcel. Thank you”

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Posted 6 years ago

“Good shopping experience. Easy to use and straightforward. Good quality items at a good price.”

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Posted 6 years ago

“Fantastic item delivered as explained and I’m absolutely happy with it.”

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Posted 6 years ago

“Arrived quite quickly considering it was the holiday period. Items all in good condition, very happy”

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Posted 6 years ago

“I was sceptical about ordering online as there were not many positive reviews but my order was delivered in good time to my selected store and was in perfect condition. It would be nice if you could ask to have things ordered into store without having to pay delivery charges as most stores will do this these days as it seems unfair when you visit the store that if they don't have it stock in your size your only option is to pay £5 for the luxury”

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Posted 6 years ago

“USC has a good selection of brands - the only downside is the stores can be a little chaotic and confusing but this is worth it if you know what works for you. I used the online order / store pickup only to find my usual line of jeans had changed its cut. USC took it back no problem. Again one downside in that postage is still charged even if you just pick it up from your local branch. I’m old enough to remember when you just had to ask your store to order in the stock, but times have changed, I suppose.”

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Posted 6 years ago

“Great place to shop from... had some issues with usc in past but no problems this time round.. i still believe there should be a free delivery and £5 annoying when you are ordering £70 worth of stuff”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Easy website to use and easy ordering process. Particularly liked the option to use apple pay as I was purchasing using my phone. Delivery prices are a bit steep, considering most other retails allow free collection from stores or to a chosen location for as little as £1/2 so that would have maybe been more welcome”

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Posted 6 years ago

“easy to use”

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Posted 6 years ago

“Good prices, good quailty products, good promotions. Little improvement should be in premium band scale, and more accurate size guide with cm”

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Posted 6 years ago

“Good range of products and fast delivery.”

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Posted 6 years ago

“Nice product decent service”

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Posted 6 years ago

“Good prices, easy ordering, good communication. Packaging (a plastic bag) acceptable but not great. If you're not home to receive the parcel (after 3 attempts), they'll send it back to USC. No option to collect.”

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Posted 6 years ago

“everything is ok, the transport fee is a bit big.”

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Posted 6 years ago

“Great service from booking on line to buying in the shop, staff very polite and always had a smile”

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Posted 6 years ago

“Fast delivery and happy with my purchase, however postage charge was a little high and the same price to get it delivered to the shop!”

Helpful Report

Posted 6 years ago

“Should do more free delivery”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews