USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Brilliant quality. Fast service and no complaints. Definitely 5star rating”

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Posted 6 years ago

“Very good quality”

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Posted 6 years ago

“Prompt and straightforward to collect. Kept up to date with the delivery”

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Posted 6 years ago

“Very professional throughout, great prices, great communication and very swift delivery, all round how online services should be , well done”

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Posted 6 years ago

“They wrongly described both items I ordered. I asked if they would pay for return postage(£6.50)but they've so far not answered. Items were not properly bagged.”

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Posted 6 years ago

“I Like shopping with USC I don’t like waiting over a week for delivery. On Thursday 7th March the tracking said it was out for next day delivery,which would have been the 8th, then on the 8th it says the same message which means the package won’t get to me until Monday as they don’t deliver over the weekend. Delivery is far too long.”

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Posted 6 years ago

“Thank you”

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Posted 6 years ago

“Ordered some clothes to be delivered to a local store, wish they had warned me that they only deliver to stores on certain days. I ordered on a Saturday and the stuff was delivered the following Saturday- unfortunately I had flown on holiday on the Friday and had no way of changing the order for a sooner delivery when I found out I wouldn't have the goods on time for the holiday. Very disappointing and the "contact us" function is a joke- no way of speaking to a human- just a slow automated email. Rubbish.”

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Posted 6 years ago

“I love USC...amazing bargains”

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Posted 6 years ago

“I HAVE NOT RECEIVED MY PACKAGE”

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Posted 6 years ago

“Brilliant products and great price.”

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Posted 6 years ago

“Great prices, great service”

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Posted 6 years ago

“good communication fast delivery at a good price....”

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Posted 6 years ago

“Excellent service very good price”

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Posted 6 years ago

“Order management is very poor and customer service are slow to respond.”

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Posted 6 years ago

“Poor Service ! Ordered expensive hoody - what turned up was not the same as the pictures of the item ordered on the App ! USC don’t offer free returns policy - (if they do it’s so far hidden it’s impossible to find) I had to pay out £9 to return the item! Very disappointed in service. Why send the wrong item and why not have a very clear free returns process ! Especially as it was their mistake !!!”

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Posted 6 years ago

“Whilst ordering trainers a discount code for 20% off came up but couldn’t be used . Ordered trainers any way but when , about 20 mins later I went back on line to show husband what I had bought , a new discount code came up which allowed me to take off 20% on same trainers if I ordered them again . Tried to email customer service but was fobbed off ! Not impressed”

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Posted 6 years ago

“All good thanks”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Was not happy with the way goods were packaged”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews