USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been shopping with usc since the shop opened in Watford.”

Helpful Report

Posted 5 years ago

“Item appeared a lighter colour on the website compared to the actual product but was not a major problem as I liked the fit and make. Item arrived quickly and on time and well packaged.”

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Posted 5 years ago

“2nd thing I’ve ordered on line and delivered to my chosen shop, perfect service”

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Posted 5 years ago

“Ordered 7 days ago via click & collect at local store. Dispite stating 3-5 days delivery time - still order or correspondence explaining the delay. Phoned the store to be told quite bluntly "it's not here you'll have to just wait" 🙄”

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Posted 5 years ago

“Fast delivery, items were here within a few days. Will definitely use this site again”

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Posted 5 years ago

“Delivery was not good making out I was.not into take delivery when i was i took the whole day off work for this them the next day it was 6 at night when was told between 9.12 The shoes was ok. Very poor sizing”

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Posted 5 years ago

“Ordered 1 item and when it came it was wrong. Ordered it again - wrong again! Now its asking me to review something from fire trap when what I ordered was Tommy Hilfiger....”

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Posted 5 years ago

“The wrong item delivered. Reported on official mail and no response.”

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Posted 5 years ago

“Sent the product , box ripped all paper in side was ripped , product was dusty and marked. Contacted customer service wasn’t bothered at all”

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Posted 5 years ago

“Item originally sent”

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Posted 5 years ago

“A wide range of products and fast delivery”

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Posted 5 years ago

“Really quality clothing on this site. No rubbish! Love the outlet option for the kids clothes... really thick top quality brand name hoody for less than a third of the normal price. Kids think you are a super hero and your bank card doesn’t burn out!!!”

Helpful Report

Posted 5 years ago

“I am returning a pretty green track jacket as it has no zip and what looks like an iron burn on it! So dissapointed”

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Posted 5 years ago

“Items dispatched late, and not until before delivery by 1 day i knew that item was sold out”

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Posted 5 years ago

“Paid for next day delivery, arrived two days late. No apology or refund on the the delivery charge.”

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Posted 5 years ago

“Good service and prompt delivery.”

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Posted 5 years ago

“Big brands and affordable price. Love USC. Been shopping from this company for almost 4 years. Never had a problem. Highly recommended”

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Posted 5 years ago

“Collected Mt online order from the nearest Sports Direct (same company as USC) to collect my £5 voucher so I could try to get back some of the delivery cost. Turns out they sent the wrong size (7 instead of the ordered 8) so I had to return at my own cost. The replacement pair was sent to store but no £5 voucher this time. £70 for a pair of £65 trainers and 2 visits to the retail patk. 2 stars as I got the correct size in the end”

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Posted 5 years ago

“Order took over a week to come even when paying £4.99 for delivery. Sent a couple of emails as had an enquiry but no response. Wont rush back to order with them”

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Posted 5 years ago

“have contacted USC via email as there is no other way of contacting them, i have not received my item having paid for next day delivery and no one has replied to my 3 emails.”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews