USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spent around 300 and I didnt get the items. I've emailed them about it twice and I am yet to receive a reply and they keey ignoring my emails.”

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Posted 5 years ago

“Mixed review I’m afraid, A previous order still hasn’t arrived ! A reebok T-shirt was filthy and had a stain on the neck! And other clothing was way too small for the size on the label But that said the stuff that did fit was great and at a reasonable price”

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Posted 5 years ago

“My parcel was never delivered. Hermes update said package was damaged before it was delivered. I have no idea what the status is. I sent a message to USC customer services. No response. This needs to be rectified or I will take action.”

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Posted 5 years ago

“I paid extra for next day delivery but didn’t receive them next day”

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Posted 5 years ago

“Very quick for delivery , lovely products”

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Posted 5 years ago

“Excellent value got quality goods for reasonable price”

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Posted 5 years ago

“Paid over £40 for 2 things and not recieved but states delivered and signature recieved yet I wasnt home. Emailed 4 times and still not recieved a reply”

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Posted 5 years ago

“I receive my order today been waiting for 2 weeks and I didn’t receive any information about when they delivered my order has 2 item is missing is very disappointed For good advice don’t try to buy any thing for them”

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Posted 5 years ago

“Hi again,I’ve written you last week that I’ve never gotten the delivery and still no reply from you!!!!”

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Posted 5 years ago

“I haven’t received my parcel had a message saying it’s been delivered and I have not received it it’s no where to be found, I have sent emails, contacted via fb, phone calls and no reply”

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Posted 5 years ago

“Emailed customer service regarding a item i did not receive.got no reply back from them been a while now,still waiting.... also not happy with some item's quality.”

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Posted 5 years ago

“Good quality and value”

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Posted 5 years ago

“Delivery information after purchase is poor. Only after I’d sent an email to request some kind of idea of the estimated delivery date having already waited 5 days with no contact did I receive a generic notification. An actual reply to my request email came around four days after delivery, notifying me I’d had my delivery!!!??? “Ya think”?”

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Posted 5 years ago

“Excellent service from ordering to receiving goods. Very pleased.”

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Posted 5 years ago

“Im really happy using you guys. The products have always been to my satisfaction and always delivered on time. The only complaint i have is with a pair of sports leggings that are marked up.”

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Posted 5 years ago

“Have not received delivery yet?”

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Posted 5 years ago

“Didn’t even get my order you need to change your courier shocking service”

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Posted 5 years ago

“Ordered police jeans and a superdry jumper I got the jumper but got a T-shirt instead of the jeans I ordered , I sent a email and still no reply from yourselves, don’t think I should pay return fees as this is a fault from one of your staff”

Helpful Report

Posted 5 years ago

“Order 3 separate times and only last order for wrong I I missing 3 TShirt and they blatantly ignoring me so I would be careful what order because I been waiting for relpy for 4 days nw”

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Posted 5 years ago

“Want to return one item as fitting not great. USC make customers pay for return (royal mail) where as all other companies do free returns. Specially in this current climate.”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews