USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Good quality Fast delivery Good prices and deal”

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Posted 5 years ago

“Great service and quality goods”

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Posted 5 years ago

“I have already sent a complaint about my order but haven’t heard anything back. The items were presents and came severely damaged and I wasn’t able to give them as gifts unfortunately. Very disappointed.”

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Posted 5 years ago

“Good quality jeans and prompt delivery”

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Posted 5 years ago

“Very pleased with purchase and notifications reference dly, usc one of my favourite stores”

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Posted 5 years ago

“Simply perfect plus fast shipping”

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Posted 5 years ago

“I like USC they have many great deals and their products are excellent value for money. The goods always arrive on time and the customer is always kept informed of the progress of their order.”

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Posted 5 years ago

“Very fast delivery in a very difficult time, very happy with the items.”

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Posted 5 years ago

“I usually shop from usc but this time round couldnt find anything nice n cudnt find right size. Need more variety n different designs”

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Posted 5 years ago

“I have ordered before, while I was still living in Scotland, from the USC website and everything was just fine. Now, as I made an order from another EU country I am honestly disappointed. I still have not received anything and it's been 10 days :-(”

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Posted 5 years ago

“Fast delivery however slightly too expensive.”

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Posted 5 years ago

“Fairly good quality items At very good prices Prompt delivery Very happy with my order went back and ordered again”

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Posted 5 years ago

“Disappointed. After I ordered I got an email to say one of the items had gone out of stock. I paid £6.99 for next day delivery and it arrived after 3 days! Tried to contact them but no response. Overall poor experience.”

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Posted 5 years ago

“I like shopping at USC online and in store but I always had this thing that buggs me ...please I think it is time to slash that delivery charge for orders over £50or at least lower the price of it ...in today’s times it shouldn’t exist and USC should take in consideration that a lot of customers would buy more often but are being put off by it”

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Posted 5 years ago

“I ordered two tops they got my order wrong. Eventually they came and they sent me an extra top so more money came out my bank. Not happy”

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Posted 5 years ago

“One of the police hoody tops was meant to have gold coloured text, but all of the gold was wearing away when I opened it, bit disappointed, makes it look old instead of new.”

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Posted 5 years ago

“Usually got delivered to branch & receive £5 got charged £5 delivery and got nothing through no fault of my own , unfair”

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Posted 5 years ago

“Might be open and have some deals but... Charged next day delivery, didn’t deliver next day. No response to emails asking for a refund of the next day delivery fee, so their attitude seems to be “you got the delivery, late, tough”. Also know your correct sizes for the brands you buy as the size charts /guides on their websites are well out.”

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Posted 5 years ago

“Did not arrive on time, 1 item missing, no paperwork in parcel, need to return 2 items, no phone numbers working, sent 3 enaiks with no reply, absolutely disgusting, you can tell sports direct now own them”

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Posted 5 years ago

“Easy to use app! Delivery came before the date given. Very happy”

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Posted 5 years ago

USC is rated 3.6 based on 37,508 reviews