USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shocked that in this day and age you get away with simply no refunds if you purchase in store. Now I no I wouldn’t return either in store or online because of this policy , not everyone likes to try things on in store when your out shopping. Seems just a sneaky way of obtaining money , so was forced to buy something I didn’t actually want nor need for the fact I was given a credit note only.”

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Posted 7 years ago

“Customer having to pay to return items is disgusting.”

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Posted 7 years ago

“Excellent service and quick delivery definitely use again”

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Posted 7 years ago

“Very good shop with great prices, fast delivery. Thank you.”

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Posted 7 years ago

“Great choice. Proffessional service. Fast delivery.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Had to pay to return the items! This is unacceptable in this day and age”

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Posted 7 years ago

“I was sent the wrong order in the box and there was no other way than to contact you via email. I now have the send the shoes back & wait for new ones which i need asap for going on holiday”

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Posted 7 years ago

“Brilliant experience - order through to delivery was excellent”

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Posted 7 years ago

“Not completely satisfied because most of items received were not clean and were probably tried in the store. The return policy is not good and need to be improved. direct delivery prices are a bit higher”

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Posted 7 years ago

“Never gonna order from usc again. rip of postage and quality is so poor”

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Posted 7 years ago

“I was very disappointed USC clothes send them back and I pay 2nd class £5.10 from post office I just thought should be free post send back! Scott menwear was free post it’s good no pay post!”

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Posted 7 years ago

“The Armani shorts arrived but the were meant to be Grey but actually turned out the be Blue!... Not happy especially when you don’t have time to do exchange before you go away.. Disappointed 😔”

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Posted 7 years ago

“Great quality products. Great value for money the items I bought.”

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Posted 7 years ago

“I bought great goods at a great price and they were delivered as promised, what more could you ask?, oh yeah, I got a five pound voucher when I collected them from my local store.”

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Posted 7 years ago

“Usually very good service..ordered two separate orders first delayed because of back order said delivery on 1st of may or day after ok understandable then when order was processed two items were out of stock so removed recieved part order on the 10th May and then the item that was on back order arrived separately on the 13th May with holes in the back of t-shirt..second order paid for next day delivery on the 3rd of may received 14th of may no notification that order was going to be delayed very disappointed with service”

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Posted 7 years ago

“Great service, received all relevant confirmations and notifications of orders/deliveries via email/texts and products were delivered without fault.”

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Posted 7 years ago

“Delivery time was horrendous”

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Posted 7 years ago

“Good service and fast shipping”

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Posted 7 years ago

“Absolutely terrible service it took 3 weeks for my delivery and the money was taken from my bank then two weeks for a refund Overall absolutely terrible experience I will never order from USC ever again”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews