USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Everything perfectly fine, I am happy with my purchase and the items, didn't needed to send back anything :) Fast delivery 🚚”

Helpful Report

Posted 7 years ago

“Website extremely easy to use..stock delivered quickly and efficiently. I will say though that reason used website was due to the poor and slovenly service provided in your Ueovil branch..Walked out after feeling like an imposition to the staff.”

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Posted 7 years ago

“Easy process and reliable service”

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Posted 7 years ago

“I purchased a DKNY cabin luggage. It’s absolutely beautiful.. the website was easy to use. And oh.. thank you for the 10% discount on top of the sale item..”

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Posted 7 years ago

“Service as accepted”

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Posted 7 years ago

“I ordered a top paid for next day delivery didn't receive my item for 5 days”

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Posted 7 years ago

“Ordered a white pair of Levi’s trainers and got sent a blue pair”

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Posted 7 years ago

“Sorry, but your delivery costs are too expensive. £4.99 to have it delivered, decided it wasn’t suitable and needed returning. Minimum cost of £13.50 to return. So I’ve paid£18.50, with nothing to show, wont be ordering with you again.”

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Posted 7 years ago

“USC SENT ME THE INCORRECT TRAINERS. HAVE RECEIVED NO APOLOGY OR EFFORT TO SORT THE ISSUE. SO IM NOW LEFT WITH TRAINERS THAT ARE NO GOOD TO ME AND £22 DOWN THE DRAIN”

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Posted 7 years ago

“My order came the boxes were all ripped and the tshirts were supposed to be white they were filthy. I placed the order it took 3 weeks to come definitely wont be ordering from here again terrible service !”

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Posted 7 years ago

“Can't rate less not even worth one star. Manager in Stockport branch was rude, yelled at us by asking to leave the store and wouldn't serve us or allow us to purchase an item. Was sent to the Stockport store by Denton store as they confirmed a pair of shoes we were after would be there. Wanted to makes a complaint would not assists refused to give his name the staff at Stockport are disgusting.”

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Posted 7 years ago

“Was sent someone else’s order and then when I queried this and sent the wrong order back as requested my original item had gone out of stock. Won’t be using usc again”

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Posted 7 years ago

“Always on time, good prices and good stuff! Easy!”

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Posted 7 years ago

“Great service easy to navigate website. Good communication along the way.”

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Posted 7 years ago

“I received the wrong colour item due to a fault in the online ordering system. I contacted USC online to get the issue sorted however the process is very slow and as of yet I am no closer to sorting the matter.”

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Posted 7 years ago

“Amazing clothing”

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Posted 7 years ago

“Excellent. Low prices and fast shipping”

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Posted 7 years ago

“What sort of shop doesn’t give refunds these days? Hopeless. Will not use again”

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Posted 7 years ago

“Good clothing but terribly slow delivery’s compared to other online shops”

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Posted 7 years ago

“I had paid for next day delivery. Parcel was sent after 6 days. I had to contact USC and it was not even processed. Refund was given 6.99. Had to return items because I was that unhappy with their service.”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews