USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of jeans and paid for next day delivery, the jeans were delivered the next day as agreed but was the wrong size. I then re-ordered the jeans in the next size up, as my size wasn't available, I again paid for next day delivery......the jeans turned up 4 days later and again was the wrong size! I was offered the chance to return the goods and usc would reimburse me the charges after I'd gave them proof of postage. I found the whole experience of shopping and dealing with usc completely unsatisfactory, in fact it was dam right amature. I won't be ordering from usc or going into any of their outlets in future, the very least they should have done was reimbursed the next day delivery fee £6.99 I will share my experiences of usc amongst friends and work colleagues and advise them to give usc a miss and spend their hard earned money else where.”

Helpful Report

Posted 6 years ago

“Items arrived in good condition. As we do not have a store local to us, it would be advantageous to have free delivery to encourage further purchases.”

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Posted 6 years ago

“Great clothing and good prices. Quick efficient delivery and easy to return at shop for credit note”

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Posted 6 years ago

“Easy to follow website with plenty of choice. Would like to see Free postage when delivered to a store as a 'Click & collect' like other stores offer”

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Posted 6 years ago

“ripped packaging”

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Posted 6 years ago

“Coat I ordered for my daughter was great, have to collect from sports direct which I thought was strange as usc is in same shopping centre”

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Posted 6 years ago

“Extra discount on the sale price made the cost of designer goods an acceptable price. Delivered promptly. Will certainly use this site again (during the sale period as I like to have value for my money).”

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Posted 6 years ago

“very good site with so many items and very good prices. i received the parcel on time.”

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Posted 6 years ago

“Fantastic service and product”

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Posted 6 years ago

“Nice shoe, just as described.”

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Posted 6 years ago

“I like your store and would like to rate it as "very good", but the processing of last order was a bit disappointing. I've ordered goods on 20.02.2019, and I've received the parcel on 08.03.2019 (usualy delivery takes only 2-3 days) and 2 of 6 items were not delivered (that is more than 30%). Also must say, that delivery cost for EU in amount of 16,00 EUR is much too expensive for parcel of 4 items (also for the whole shipment). I will think about order again. Kind regards Kristina”

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Posted 6 years ago

“Not great! Ordered top which arrived (next day delivery paid for) , wrong size so sent back for an exchange, size I wanted was out of stock and waiting well over a week for a refund. Won’t be using again”

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Posted 6 years ago

“Excellent clothing and prices. Definitely shop again here.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“I was sent an incorrect perfume and it was faulty I had to pay to send the item back. Other items were good delivery was quick I paid extra for next day delivery but couldn’t gift the perfume as it was incorrect so the error ruined my experience, not sure If I will use again.”

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Posted 6 years ago

“I can search easy and the price is fine.”

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Posted 6 years ago

“USC is the best, I ❤️ Shopping with You!”

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Posted 6 years ago

“Prompt delivery and excellent service,unfortunately item sizing was way off but a brand issue and not usc.”

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Posted 6 years ago

“Wrong item sent, contacted customer service, no apology just asking for pictures of the item and barcodes etc. Sent the item back at my own expense as 2 days before first reply anyway. Really poor service”

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Posted 6 years ago

“Simple shopping experience, good prices, and quality goods.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews