USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“My order hasn't arrived yet and customer services won't answer my email”

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Posted 6 years ago

“The order arrived in time and form, very correct everything and delighted with the products. I will continue shopping with them.”

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Posted 6 years ago

“Great store and website.. easy to shop. Competitive prices on designer brands.”

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Posted 6 years ago

“Great value, fast delivery. All in all great service”

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Posted 6 years ago

“Hi The delivery on first day alright.Then delivery 2 was delayed 24 hours. Two of the jumpers were supposed to be large looked like they were extra large on me apart from that I was quite pleased with my order Joseph McInulty”

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Posted 6 years ago

“Sizes and colours were wrong. Poor returns options. Screw you Mike Ashley”

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Posted 6 years ago

“No problems with ordering or delivery but only problem is if you need to return anything and don’t have access to a printer as you need to print returns form out yourself if I would of known this beforehand I wouldn’t of ordered and won’t be ordering again it’s too much inconvenience whereas other companies send you there returns form with your order which Is so much easier!”

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Posted 6 years ago

“Very good prices and arrived on time.”

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Posted 6 years ago

“Company is absolutely shocking. I ordered 2 belts last Monday and paid £6.99 for next day delivery. Its now 8 days later and i still havent received my order. Company is a joke and i will never order another thing from the place.”

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Posted 6 years ago

“fast service and delivery”

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Posted 6 years ago

“Relatively frequently have problem with Android app, it fully stops after long scroll downs, need to be closed by task manager.”

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Posted 6 years ago

“The delivery was slow. I have ordered my clothing in to the store because I believed it will be faster. No it wasn't.”

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Posted 6 years ago

“Order my stuff one week ago still waiting”

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Posted 6 years ago

“Left tags on jacket and had to take them into store to have them removed. 2 tags right at the top and visible”

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Posted 6 years ago

“Great prices, happy with my purchases, kept informed of order being processed, and being despatched, good service.”

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Posted 6 years ago

“Great staff...”

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Posted 6 years ago

“I ordered a pair of trainers, and received a email saying my parcel had been signed for, when I spoke to my neighbours nobody had signed for it, I emailed USC customer service who told me the delivery person had advised them they left in in my porch which they didn't. After informing them of this they told me there was nothing they could do and to take it up with my bank about my payment?? So now I have no parcel and USC customer service telling me there is nothing else they can do!”

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Posted 6 years ago

“Best outlet prise, original items, fast sheeping, thx👍”

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Posted 6 years ago

“Great Service, Updated delivery details in emails. Would recommend using USC online or the App. Had no issues at all.”

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Posted 6 years ago

“Service in store very impeccable thank you”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews