USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Very dissapointed with packaging nothing was in bags everything screwed up and badly creased”

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Posted 6 years ago

“Excellent value - however some shirts were dirty with marks from where it appeared they had been dropped on the shop floor...”

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Posted 6 years ago

“I am disappointed with USC experience, I ordered 2 pairs of trainers, one I wanted to keep but requested different size, which I checked and was available online every day since I posted return items, After few days I got full refund and no exchange, with explanation item in size I wanted was out of stock, I went on the website immediately, and it was available for online purchase, just as it was previous days (I was checking every day, few times a day) Not gonna order again, as paying £10 for a parcel is a bit too much, I bought my trainers elsewhere.”

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Posted 6 years ago

“Perfect service.”

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Posted 6 years ago

“Hi, I recived my order and almost everything is ok, except that, one tshirt is different colour then I ordered. Of course to send it back I need to pay for parcel.”

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Posted 6 years ago

“Always is a such a joy buying on your website :)”

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Posted 6 years ago

“I’m so disappointed with the quality of the goods I’ve received, certainly not the Calvin Klein quality I’m used to, not only have I paid for postage to receive my goods, I now have to pay again to return them, not very happy.”

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Posted 6 years ago

“Everything seemed like it had come from the shop floor, ripped bags, dirty marks. Sizes were not consistent with identical products, £5 delivery and £13 to post it all back. I will never shop here again”

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Posted 6 years ago

“It's OK good choice, would prefer free postage”

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Posted 6 years ago

“Item arrived well packaged, but postage was expensive.”

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Posted 6 years ago

“Great quality with crazy good discounts. Contains the best brands”

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Posted 6 years ago

“Still not received my order .ongoing complaint.outst@nfing 100.00 pounds .”

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Posted 6 years ago

“Very disappointed to be honest. I order a number of items, made a payment AND received confirmation of my order. The next day, i received an email informing me that a number of the items i had ordered had sold out, despite my order. The day after, (2 days after my initial order) i received another email informing me that a number of other items i had ordered have also sold out!! I have since been on the website and the items are still listed as being available in the sizes i ordered! I probably would not have even bothered to place an order had i known that over 50% of my original order would be cancelled! Very disappointed.”

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Posted 6 years ago

“Not received my parcel, annoyed.”

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Posted 6 years ago

“SHOCKING. Unable to cancel order after items not available. Customer service non existent. 3 day delay on each reply. Have to Pay for delivery, and pay for returns. Will NEVER shop with USC again.”

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Posted 6 years ago

“Think its shocking you have to pay for your returns”

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Posted 6 years ago

“Nice shoes, okay delievery too!”

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Posted 6 years ago

“the shipping method will be a great shopping experience if we have better company or be cheaper than that . i have experience good prices and a pristine shipping company...”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Order item & it arrived with a tear in it.”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews