USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Fantastic quick delivery service, order pretty easy, very efficient highly recommended”

Helpful Report

Posted 5 years ago

“Tracking says item delivered but I never received it. Been over a week and still no further to knowing where it is. Customer service is awful and I feel they’re reluctant to refund my £150! Won’t be shopping online with Usc again”

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Posted 5 years ago

“You sent me wrong colour item 4 pairs of shoes . I have email , called , Inbox FB and DM Insta to no avail . You dont answer your call nor respond so I would say bad customer service.”

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Posted 5 years ago

“You sent me wrong colour item 4 pairs of shoes . I have email , called , Inbox FB and DM Insta to no avail . You dont answer your call nor respond so I would say bad customer service. Disappointing”

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Posted 5 years ago

“My 1st time ever stumbling across your website and shopping, spending well over a certain amount, hoping that each item of clothing ordered is genuine. You were a genuine site and i was reassured upon receiving my delivery. All items purchased!! i have no complaints at all!...having tried everything on... I'll be back as i now have an account!”

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Posted 5 years ago

“Delivery was slow and emailed to complain with no reply. Next day delivery isn’t cheap! £6.99”

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Posted 5 years ago

“I emailed usc about an issue with my order of 6 t shirts which involved 1 in the wrong size and 1 left with a security tag on yet I have no response from anyone appalled with the service and won’t be shopping here again”

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Posted 5 years ago

“Items are fine but customer care leaves a lot to be desired. Received a text to say items had been delivered, I was working from home so knew that I one had knocked on my door. Checked with neighbours to see if the parcel had been delivered there. Emailed to chase up order and nearly 1 week later still waiting for a reply !! Finally found the parcel it had been delivered to a house across the road further up the street!! Sort your courier out cos Hermes are diabolical at the best of times never mind during a pandemic !!”

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Posted 5 years ago

“Write a short review”

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Posted 5 years ago

“Fast delivery. Plenty choice of items I was looking for. Great service especially in our current Covid situation. Would recommend to all! 🇬🇧”

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Posted 5 years ago

“Not happy - I ordered 2 t shirts for £25.00 - one was out of stock so I emailed asking to replace with different colour and no response”

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Posted 5 years ago

“Sent out the wrong t shirt I ordered”

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Posted 5 years ago

“Lovely I like everything what I buy. Nice quality.perfect 👌”

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Posted 5 years ago

“Initial delivery was quick but I had to return an item for exchange due to it being too big and I was disappointed to have to pay for the return. No other sites I have ever used do so. The exchange was processed quickly but is still not out for delivery which is disappointing.”

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Posted 5 years ago

“Get all my clothes from usc, never a problem , great discounts and fast delivery . Thanks usc for being excellent.”

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Posted 5 years ago

“Paid for next day delivery for it to be delivered 3 days after when it should have been and items being cancelled within the order which were part of a deal meaning I did not get the deal. Very poor. Have now received my refund of the delivery charge but still poor service.”

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Posted 5 years ago

“I have not received my order”

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Posted 5 years ago

“clothes quality has dropped and customer service terrible.”

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Posted 5 years ago

“Received my shoes with the security tag still attached!!!”

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Posted 5 years ago

“You have a great selection of brands. My recommendation is to expand the offer of girls clothing (jackets, tshirts, cardigans, ...) from Lacoste, Gant and Ralph Lauren. In previous years You had much more offer of trainers and shoes of Lacoste but now it is very limited. So please expand it. As well Paul and Shark has woman collection, so it would be great to include that as well!!”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews