USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I ordered over 10 items over 1 week ago and during last week a delivery came and literaly it was 1 item that was delivered. I am extremely unhappy and I am informing you I won't be shopping with you again.”

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Posted 5 years ago

“I found the whole process smooth sailing all the way. From finding exactly what i wanted to collecting in store. It was quick and efficient, albeit a great experience”

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Posted 5 years ago

“I was happy with my trainers until I found out the price had been reduced from £160 down to £112 basically 2 days after i bought them so very disappointed now”

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Posted 5 years ago

“I like USC however if would be great if you were notified an item you ordered wasn’t in stock when the order is being processed rather than finding out when you open your order. Would save a lot of unecessary last minute shopping!”

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Posted 5 years ago

“Not happy with presentation of order wrinkled looked as if was just though n package”

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Posted 5 years ago

“Only received one item ordered 2 order ref 303916209 thought other item would follow. I was charged for both items. It was for a Emporio chest logo t shirt SKU number 42118248390 please advise if item has been sent”

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Posted 5 years ago

“Really pleased with the order”

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Posted 5 years ago

“Love shopping from USC! Great brands,quality and even better prices!”

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Posted 5 years ago

“Box was damaged on was damage all over on arrival. Liked it was second hand And it just didn’t look anything like it was described”

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Posted 5 years ago

“Receiving the jeans with a sale ticket on when I paid full price!”

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Posted 5 years ago

“Good service, more information on when delivery was due would be nice”

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Posted 5 years ago

“my second favourite shop 5*”

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Posted 5 years ago

“My parcel didn’t arrive. The delivery company Fastway have not replied to my contact us form and do not have a phone number listed. I really need the delivery before Friday.”

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Posted 5 years ago

“I Usually shop at usc. Should have something for free delivery over £100 or so. Also pre printed returns label could be quite useful. But otherwise all is good and I’m very happy with service.”

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Posted 5 years ago

“Still not received the items”

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Posted 5 years ago

“I gave a 2 simply because i ordered an item then few hours later i got an email saying the item isn’t available.Why not remove the item when you know it isn’t available because letting the customer pays for it. It’s so annoying”

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Posted 5 years ago

“Absolutely Shocking Service, will never shop again.”

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Posted 5 years ago

“The jumper itself does not correspond to the picture”

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Posted 5 years ago

“Shocking ordered on 8th of December and still waiting for my items to come it's now 15th and still no items”

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Posted 5 years ago

“Great products at fab prices. Lots of choice for Christmas!”

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Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews