USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Perfect place to find great bargains at great prices, and very easy to navigate. Highly recommend”

Helpful Report

Posted 5 years ago

“Bad customer service from the guy on the till in Cheetham him store . I won’t buy again if he is there”

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Posted 5 years ago

“Excellent product delivered quickly”

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Posted 5 years ago

“Not received it at all”

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Posted 5 years ago

“I paid for next day delivery and did not receive that service. I also contacted customer services and I am yet to receive a reply. Very disappointed”

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Posted 5 years ago

“Decent service but wrong colour of jeans recurved couldn’t be annoyed sending them back as it’s Christmas”

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Posted 5 years ago

“One star as sadly unable to put zero. Only one of my 3 items arrived. Customer services insist all 3 arrived despite me sending pictures twice of unopened packaging. Items now in dispute and customer services not responded to my last email asking for refund and prepaid label to return the product. This has so far cost me £81 and received 1 item to the value of £25. Made to feel like I have been dishonest. Surely their packaging is weighed therefore the company would tell not enough products sent. They are using delivery note as proof which states 3 items packaged, and so far are not admitting liability. I still await their reply.”

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Posted 5 years ago

“The shoes I bought were a gift but when they arrived the box was in pieces was really disappointed but time and the quality of shoe were still high”

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Posted 5 years ago

“Still waiting on a response about a parcel I was supposed to deliver for Christmas.”

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Posted 5 years ago

“Still haven’t received my order and was ordered over a week ago, was meant to be here in good time for Xmas, but has not arrived”

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Posted 5 years ago

“Bought 2 pairs of converse shoes I pair was all scraped and the other one shoe all the rubber was discoloured to yellow!”

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Posted 5 years ago

“Never again will I order from usc my package was in a terrible state no tags on my top no receipt with it and it took me 4 days for a reply from customer service and over 5 days to confirm a returns form”

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Posted 5 years ago

“Worst delivery yet ! The products will not be here for Christmas !!!! It is unacceptable !”

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Posted 5 years ago

“Easy to order and quick delivery to instore👍🏼Ordered a medium t shirt comes up on the smaller side so if unsure id order the large.”

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Posted 5 years ago

“At such a busy time of year the staff in the shop at the Livingston outlet were great. The cues were massive but they kept their spirits up even when they were dealing with u happy customers. You should be proud of them. Online shopping experience was just as good. Efficient delivery and accurate description of products. Well done 👌”

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Posted 5 years ago

“Unreallll mate”

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Posted 5 years ago

“I have not recieved my parcel paul and shark polo shirt was meant to b delivered sat”

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Posted 5 years ago

“delivered in record time . ordered saturday @ 09:11 -am received on sunday @16:21pm. PERFECT X”

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Posted 5 years ago

“Excellent items for reasonable prices and lots of choice”

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Posted 5 years ago

“Easy ordering& collection. Shame free voucher was past expiry date”

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Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews