USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I was sent odd trainers and now you are out of stock!!”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“love it great price and loads to choose from and website very user friendly”

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Posted 6 years ago

“Quick delivery and the item was good quality. Unfortunately I had to return the item. I took it to my nearest USC store who gave me a credit note . All very painless and I would reccomend USC 100%”

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Posted 6 years ago

“I bought 2 watches a timex Ironman and a storm watch they were cheap and delivered on time well impressed.👍”

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Posted 6 years ago

“So easy to order and collect!”

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Posted 6 years ago

“Was not told at the time of buying shoes there no cash refund.Would haven't bought.”

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Posted 6 years ago

“amazing product for low price. definitely would buy again”

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Posted 6 years ago

“Good prices and quality, fast shipping, good customer service.”

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Posted 6 years ago

“All good. On time and very good value for money.”

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Posted 6 years ago

“I ordered three watches on the 23rd of February using the USC app, the app is well set up and easy to use but now nine days later and the watches still haven't arrived. Also there are postage charges whenever you buy anything from USC on the app or online, I think orders over fifty pounds should have free postage like many other retailers.”

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Posted 6 years ago

“Quick delivery to store and good range. But charging the want to collect vs home delivery is a farce to make us buy more with a small voucher. Collection was a pain. Email gave a store number only. Went to store and was told collection was next door at Sports direct. Went next door and queued only to be told collections are upstairs. No sign advising in store. Then an even longer queue upstairs. Given voucher. To spend I'd have to go back next door to USC. Too much effort so won't order again”

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Posted 6 years ago

“Very good pricing and the service was very good, defo use again!”

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Posted 6 years ago

“Im very happy to buy from usc ,because the price and ofers are brilliant .thank you”

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Posted 6 years ago

“Paid next day delivery over a week ago item still not turned up contacted USC still no item and no Resolution”

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Posted 6 years ago

“Prices are good however £5 delivery. I thought if i want 2 return or exchange it will be included in the £5 ive already paid. However i had 2 pay to return and exchange so that is annoying. If you know Your size then its good if not extra expense/headache. Delivery was fast and communication is good via email/txt on updates. Good easy site to use with good variety of brands and items to buy.”

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Posted 6 years ago

“Shocking experience. . Over a week after the item was supposed to arrive - despite paying extra for Express delivery. . Won't be shopping here again.”

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Posted 6 years ago

“Parcel was delivered on time however was damaged so very disappointing”

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Posted 6 years ago

“The best in Europe”

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Posted 6 years ago

“Only thing why it’s not getting 5 stars is the high delivery cost”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews