USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with service, my son got his T-shirts in time for holiday!”

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Posted 6 years ago

“Superfast delivery. Great value. My only gripe was when I was notified that a particular colour item was out of stock and I replied asking to substitute the same item in a different colour, this did not happen.”

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Posted 6 years ago

“The fact you don’t refund us our money back it’s disgusting instead give us a credit note to shop at usc store. I was unaware of this policy and you should let every customer know when purchasing items that they will not receive they money back only a credit note.”

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Posted 6 years ago

“Poor customer service, returns are not convenient for me. Took too long to get order delivered and was late for fathers day. Will never order again.”

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Posted 6 years ago

“Love the app, it's dead easy to use, orders come quickly and very easy to return for refunds or exchanges, which are also turned around very quickly.”

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Posted 6 years ago

“Efficient service”

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Posted 6 years ago

“Great quality, great price, great service!”

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Posted 6 years ago

“Very prompt,satisfied! Thanks”

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Posted 6 years ago

“Very nice website”

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Posted 6 years ago

“I have waited more than a week for my order and have still not received it.”

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Posted 6 years ago

“Had my vans delivered and I’d received odd sizes ?!?”

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Posted 6 years ago

“Placed order and it never arrived”

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Posted 6 years ago

“Will not be ordering from USC again. The Infant vans I bought where faulty, sent photos and they said they wasn’t . If they think that standard of workmanship is ok for the price that your paying it’s not good enough”

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Posted 6 years ago

“Everything arrived in good condition.”

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Posted 6 years ago

“Happy with the purchase but could be delivered for free and delivery taking long also otherwise all good”

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Posted 6 years ago

“Product available and was available and ready to collect at the specified time.”

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Posted 6 years ago

“Great new balance trainers 5 high”

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Posted 6 years ago

“The item was slightly different to what I ordered. The image portrayed a black all star logo however when delivered my purchase was all white. Still happy with the product :)”

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Posted 6 years ago

“Order got lost in the post, ordered next day delivery, heard nothing for over a week. No one has answered the phone. Finally had a reply to my email after 4 days. Ordered on 14/06, still had no refund.”

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Posted 6 years ago

“Not happy with delivery I always pay for next day delivery never get on time it’s not 1st time happen 4th time”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews