USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Little bit disappointed as I bought over £100 of clothing on line, 50% I did not want so I returned it to the store it was delivered to. They could not do me a refund onto my card, and only exchange or credit voucher. To get a refund I would have to pay postage and return. So that has left a bitter taste going forward. Also if you have it delivered to a store you get a £5 voucher in store. Not been offered that either.”

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Posted 6 years ago

“Excellent service and good communication”

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Posted 6 years ago

“highly recommend, ordered my items and they were delivered extremely quickly , super service all round, will 100& use again”

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Posted 6 years ago

“Abroad delivery takes too long and tracking the parcel in not possible but the products are always as expected.”

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Posted 6 years ago

“Poor service all round - order placed on 9h June, heard nothing since, today is 18th June........submitted a contact survey form and no reply, no way of contacting customer services via telephone, Sports Direct in a nutshell.”

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Posted 6 years ago

“Still waiting on 2x ordered. One ordered 8 days ago and another where I paid for Express delivery - ordered Friday AM.....”

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Posted 6 years ago

“Great brands not too expensive awasome shop”

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Posted 6 years ago

“Very good service apart from a size XXL was more like a size L”

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Posted 6 years ago

“Items were smaller than actual sizes, so wanted to exchange for the next size up. Had to pay £5.00 to post it back. Could have got it cheaper elsewhere now paying for postage back and redelivery in this modern world i find disgraceful.”

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Posted 6 years ago

“Ordered online to collect in store . Items arrived within the delivery time stated . Great customer service on collection from store!”

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Posted 6 years ago

“Ordered trainers online they arrived got them home hoping to wear them that day ! Turns out they were second hand trainers that had been worn they were so dirty even inside the shoe was discusting and to top it off one of the trainers were difrent colour”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“Good quality clothes at great value for money. Fast delivery and no problems with payment.”

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Posted 6 years ago

“My parcel got lost with their courier, now it is over a week and a half late and even after speaking and contacting customer services 4 times. I still haven't been provided with a solution or even an answer as to where the parcel is.. Would definitely not recommend.”

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Posted 6 years ago

“My item departed from USC on 8th of june. my delivery date was supposed to be on 14th of june..its now 17th of june local time and i havent received any update on my item (Courier: DPD). previously buying from usc, DHL was assign as delivery courier and i will receive my item in a week, sometimes even earlier. SO I PAID 15GBP FOR A SLOWER ITEM DELIVERY WHILE I PAID THE SAME LAST TIME FOR A MUCH FASTER SERVICE? Its been really good buying from usc but usc shouldnt give a slower delivery after providing a very good and satisfying delivery (by DHL). Terrible! wont be buying from usc again if DPD is still in charge of delivery. *UPDATE* I have received my items on 20th June. Almost 2 weeks after collection. it was not sent to me, i have to collect it myself. the packaging was terrible, and torn (see picture). i was lucky that the item inside didnt suffer damage! DPD as delivery courier is 1 week slower compared to DHL. and i paid 15GBP (the amount i usually paid for DHL) for this 1 week slower delivery, plus having to collect myself only to find out the package was badly packaged and torn. IF USC KEEP USING DPD, I WOULDNT BE BUYING ANYMORE. ITS BETTER TO PAY A LITTLE MORE TO RECEIVE THE ITEM IN A WELL PACKAGING PLUS A REAL EXPRESS DELIVERY!!!”

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Posted 6 years ago

“A very straightforward website, great prices no problems, thank you.”

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Posted 6 years ago

“Quailty very good..and quick delivery service..”

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Posted 6 years ago

“Order process was quick. Felt the delivery for what you pay could be better. Was a couple of days until it was picked up by couriers after receiving confirmation of my order being packaged. Don't see why there is such a delay in the service.”

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Posted 6 years ago

“Very good would use again”

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Posted 6 years ago

“It was pretty good just wish you didn’t have to pay £5 postage!!”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews