USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“It only took 3 days from order to receiving parcel at doorstep. Everything was as expected.”

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Posted 6 years ago

“For starters I didn’t like the delivery options available. Then when the purchase arrived I wasn’t impressed with the item and so decided to send it back. Oh well this had to be done at my own expense. In today’s world this seems a ridiculous way of doing business. Needless to say, I will never ever bother to gamble on purchasing anything from your website, and will surely advise everyone else to avoid you like the plague!”

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Posted 6 years ago

“Rubbish service, paid for next day delivery took a week to be delivered only after hassling customer service. When delivered wrong item has been sent. Total disaster and still waiting for correct item. Would never use again.”

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Posted 6 years ago

“Very good service will keep shopping with you”

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Posted 6 years ago

“bad very bad”

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Posted 6 years ago

“Received everything I ordered only thing I paid next day delivery as it was birthday gifts and got them a day late but I contacted customer service through email they refunded me my next day delivery charge and apologised for the delay I appreciate how quickly they dealt with it and I will definitely be ordering more items again soon”

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Posted 6 years ago

“Everything is fine, good price, fast delivery.”

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Posted 6 years ago

“Package arrived without one of the items (a wallet) the packaging for the wallet was there but no wallet inside. Very disappointing as it was for a birthday present. Have since received a wallet.”

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Posted 6 years ago

“One order received in two deliveries and still missing two items.”

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Posted 6 years ago

“Transaction was easy and the delievery was fast. Very impressive”

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Posted 6 years ago

“Great deals but done one order all together but it came on 2 separate deliveries and had to wait in 2 different days”

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Posted 6 years ago

“Best prices for good products!”

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Posted 6 years ago

“one of my products from order was removed because.. it’s “out of stock “ but the site shows nothing like that. so that’s it. poor Amendment.”

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Posted 6 years ago

“Fast delivery and items were described and of good quality.. Will definitely be shopping with USC again :) Thankyou”

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Posted 6 years ago

“Staff very chatty and helpful”

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Posted 6 years ago

“I’m very happy about all products I have from USC . 👍🏼Excellent”

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Posted 6 years ago

“Great products, terrible delivery and customer service. Puts me off ordering online again.”

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Posted 6 years ago

“Great prices and speedy delivery.”

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Posted 6 years ago

“I had an issue with missing items in my order. Hope your colleagues will resolve it as quickly as they can.”

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Posted 6 years ago

“I recently placed an order and delivery was attempted last week. After the first failed attempt I went on My Hermes website to ask them to leave the parcel with a neighbour as I'm at work Monday-Friday. My Hermes then attempted to deliver the parcel 2 more times and on the last attempt they left a number to call. I've rang it several times and there's no answer and I've left a message. I would still like my order if it's been sent back, could I have it delivered to my work address instead? Most delivery companies leave parcels with neighbours on our street. I've emailed customer service with no reply and I've sent another email via your website today so hopefully I'll get my parcel soon.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,507 reviews