USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently placed an order and delivery was attempted last week. After the first failed attempt I went on My Hermes website to ask them to leave the parcel with a neighbour as I'm at work Monday-Friday. My Hermes then attempted to deliver the parcel 2 more times and on the last attempt they left a number to call. I've rang it several times and there's no answer and I've left a message. I would still like my order if it's been sent back, could I have it delivered to my work address instead? Most delivery companies leave parcels with neighbours on our street. I've emailed customer service with no reply and I've sent another email via your website today so hopefully I'll get my parcel soon.”

Helpful Report

Posted 6 years ago

“Best quality products, a little late for The transportați, but after all, big plus.”

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Posted 6 years ago

“I have not received the goods I ordered and I have not received a suitable refund for said goods despite me notifying you nearly a week ago, this is totally unacceptable it was supposed to be delivered buy courier but has never been received”

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Posted 6 years ago

“Paid £6 delivery and it took 6 days to arrive at my collection point. When i went to collect the parcel it wasn't there and it took a further 3 weeks to 'investigate' and refund the cost of my purchase. First and last time i will ever use USC. Disappointed is an understatement”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“I have heard nothing on the whereabouts of my parcel when I placed the order over a week ago!”

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Posted 6 years ago

“Very good just waiting on a replacement of an aftershave”

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Posted 6 years ago

“Items always great. However postage should be in line with other companies and offer free delivery over £x amount ordered.”

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Posted 6 years ago

“Not good didn’t receive my item and had no response from usc Not happy with the service at all Been charged for a item I don’t get due to the delivery driver leaving in bin and said it was signed for what kind of services is Usc providing.”

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Posted 6 years ago

“disappointed when a pair of flipflops size six were absolutely massive (at least a 7) had to return them for exchange at my own cost and didnt get them for my holidays......expensive pair of flipflops in the end :-(”

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Posted 6 years ago

“The products look good but I found to deliver a parcel in 5 working days and charge for it, not very impressive.”

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Posted 6 years ago

“I think delivery should be free if your paying over 100 euros. Most other shopping websites offer free delivery on orders over 50-70 euros to the Republic of Ireland. Keeping the customer up-to-date on the delivery is very poor on your site. For 3 days my delivery wasn't collected from your warehouse or so it said on my account. You should be keeping delivery schedules up to date.”

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Posted 6 years ago

“Some items didnt arrive still waiting to hear about them”

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Posted 6 years ago

“Fast delivery good service”

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Posted 6 years ago

“Good service and efficient deliveries”

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Posted 6 years ago

“I received my parcel with missing items. I have reported these but the issue has not been resolved! Very poor customer service and very unhappy with missing items!”

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Posted 6 years ago

“They sent me a used shoe.”

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Posted 6 years ago

“Easy to navigate website and product arrived as ordered”

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Posted 6 years ago

“Easy to use and found exactly what I was looking for and even found a discount code for 20% off which worked perfectly”