USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Best quality products, a little late for The transportați, but after all, big plus.”

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Posted 6 years ago

“I have not received the goods I ordered and I have not received a suitable refund for said goods despite me notifying you nearly a week ago, this is totally unacceptable it was supposed to be delivered buy courier but has never been received”

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Posted 6 years ago

“Paid £6 delivery and it took 6 days to arrive at my collection point. When i went to collect the parcel it wasn't there and it took a further 3 weeks to 'investigate' and refund the cost of my purchase. First and last time i will ever use USC. Disappointed is an understatement”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“I have heard nothing on the whereabouts of my parcel when I placed the order over a week ago!”

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Posted 6 years ago

“Very good just waiting on a replacement of an aftershave”

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Posted 6 years ago

“Items always great. However postage should be in line with other companies and offer free delivery over £x amount ordered.”

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Posted 6 years ago

“Not good didn’t receive my item and had no response from usc Not happy with the service at all Been charged for a item I don’t get due to the delivery driver leaving in bin and said it was signed for what kind of services is Usc providing.”

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Posted 6 years ago

“disappointed when a pair of flipflops size six were absolutely massive (at least a 7) had to return them for exchange at my own cost and didnt get them for my holidays......expensive pair of flipflops in the end :-(”

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Posted 6 years ago

“The products look good but I found to deliver a parcel in 5 working days and charge for it, not very impressive.”

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Posted 6 years ago

“I think delivery should be free if your paying over 100 euros. Most other shopping websites offer free delivery on orders over 50-70 euros to the Republic of Ireland. Keeping the customer up-to-date on the delivery is very poor on your site. For 3 days my delivery wasn't collected from your warehouse or so it said on my account. You should be keeping delivery schedules up to date.”

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Posted 6 years ago

“Some items didnt arrive still waiting to hear about them”

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Posted 6 years ago

“Fast delivery good service”

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Posted 6 years ago

“Good service and efficient deliveries”

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Posted 6 years ago

“I received my parcel with missing items. I have reported these but the issue has not been resolved! Very poor customer service and very unhappy with missing items!”

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Posted 6 years ago

“They sent me a used shoe.”

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Posted 6 years ago

“Easy to navigate website and product arrived as ordered”

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Posted 6 years ago

“Easy to use and found exactly what I was looking for and even found a discount code for 20% off which worked perfectly”

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Posted 6 years ago

“Still waiting for a reply to my complaint about not receiving my Order”

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Posted 6 years ago

“Unacceptable levels of Customer Service!! I have raised a formal complaint and haven't received any response over 10 days later. Disgusting!”

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Posted 6 years ago

USC is rated 3.6 based on 37,507 reviews