USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my parcel with missing items. I have reported these but the issue has not been resolved! Very poor customer service and very unhappy with missing items!”

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Posted 6 years ago

“They sent me a used shoe.”

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Posted 6 years ago

“Easy to navigate website and product arrived as ordered”

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Posted 6 years ago

“Easy to use and found exactly what I was looking for and even found a discount code for 20% off which worked perfectly”

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Posted 6 years ago

“Still waiting for a reply to my complaint about not receiving my Order”

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Posted 6 years ago

“Unacceptable levels of Customer Service!! I have raised a formal complaint and haven't received any response over 10 days later. Disgusting!”

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Posted 6 years ago

“Trainers sent one size 7 one size 8 . Security tag had been left on.. Not good enough. As a positive customer service good.”

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Posted 6 years ago

“Excellent product, app easy to use and prompt delivery.”

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Posted 6 years ago

“The delivery time was changed on the day which meant the time I took off to receive the items were delayed by at least 3 hours.”

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Posted 6 years ago

“Very easy & lovely! Thank you, USC!”

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Posted 6 years ago

“Some good stock at decent prices, but I really don't like having to pay £4.99 for delivery. Would order more if delivery was cheaper or free.”

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Posted 6 years ago

“Ordered clothes 9 days ago, still not turned up, this is the not the first time it’s happened and the contact email just fob you off”

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Posted 6 years ago

“My order arrived on time, in perfect condition and the products I ordered were a great fit and feel”

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Posted 6 years ago

“Ordered Chloe Narciss perfume,had delivered to Sports Direct, only took few days, a bit sceptical as so cheap,and hard to find anywhere else now ,a little darker colour than usual , have been wearing this perfume around 10 years,hope it's genuine,smells genuine.”

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Posted 6 years ago

“USC VERY GOOD 👍🏿”

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Posted 6 years ago

“Simple, straightforward and no hassle. Would order from there again!”

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Posted 6 years ago

“Two item on one order , delivered on two separate days , one item to somebody over the street I had not stated to deliver to !!! Shocking never again .”

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Posted 6 years ago

“Quick easy delivery and no hassle return”

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Posted 6 years ago

“Found what I wanted at a good price and delivered fairly quickly”

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Posted 6 years ago

“Good and fast service”

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Posted 6 years ago

USC is rated 3.6 based on 37,513 reviews