USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Delivery and returns process is a big let down and makes me think twice at shopping with USC again. £4.99 even for click and collect, and I now need to return items and I have to pay again. Don't see why returns can't be done in store same as collections. Purchased tops from all the same brand and style (polo) and size but yet fitment is different, should be clear descriptions to show the difference in fitment. Its a shame as the website is great, good products good price, but let down with delivery charges and worst off returns.”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

“Wasn’t too impressed with the delivery. Received a text to say item would be delivered that day between 2 and 4. It did not arrive until the next day.”

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Posted 6 years ago

“Very disappointed. The price on the tag was a lot lower than I was charged. I then emailed the customer service team and I was told they couldn’t do anything about it. I think it’s ridiculous because I’m paying more than everyone else.”

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Posted 6 years ago

“Parcel NEVER arrived - as it was a rural location Hermes didn’t bother to deliver a birthday gift despite me paying £7 for next day delivery. USC did not help, have not refunded me. NEVER use this company.”

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Posted 6 years ago

“I bought my three little kids shoes and never received it and didnt get a replacement or my refund”

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Posted 6 years ago

“I ordered a Hugo boss jumper and never received it”

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Posted 6 years ago

“As described, fast delivery with good Comms along the way. Many thanks USC”

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Posted 6 years ago

“Wouldn’t order from usc again. Never free delivery. Can’t get a refund in store. Not great policies in my opinion.”

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Posted 6 years ago

“Shocking delivery service..”

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Posted 6 years ago

“Very pleased with the transaction”

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Posted 6 years ago

“USC seemed fine, but unfortunately I never received my order because it was only held at the collection point for 7 days and it arrived the day I went on a one week holiday so when I went to pick it up on day 8, it had been returned, which is ridiculous.”

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Posted 6 years ago

“I ordered a jumper which is on the website but you cancelled this item from my order I send me parcel without jumper. My birthday code has stopped working ahead of time. You didn't do anything about it either. You didn't want to give me a discount and the day after my order there was a 20 percent discount.”

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Posted 6 years ago

“Great products Great prices Arrive quickly Fit perfectly What more can I ask for”

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Posted 6 years ago

“Not that great service. Ordered 6 items and paid for all 6. Later USC didn’t had stock of 2 items which they refunded. Out of the 4 items one was damaged. Now I had to sent it back with registered post. It they don’t say about the postage charges refund. It’s a total mess. No free return options too. No contact to contact this company too except an email address whic you don’t get any response. Pathetic I would say.”

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Posted 6 years ago

“Absolutely terrible delivery service! Still waiting on parcels that I ordered on the 2/10/19 now the 11/10/19. First day delayed 24hrs then Time slots given no show 3days in a row. Still waiting was relating on these items for an event.”

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Posted 6 years ago

“Rubbish service still not received my order after 3weeks.”

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Posted 6 years ago

“Super and fast ;) My favourite webshop ;)”

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Posted 6 years ago

“I paid/requested next day delivery however it took nearly a week for my parcel to be delivered even though I paid more for the delivery to be the next day. Not very happy with the experience.”

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Posted 6 years ago

“Very good,thanks”

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Posted 6 years ago

USC is rated 3.6 based on 37,513 reviews