USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I bought my three little kids shoes and never received it and didnt get a replacement or my refund”

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Posted 6 years ago

“I ordered a Hugo boss jumper and never received it”

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Posted 6 years ago

“As described, fast delivery with good Comms along the way. Many thanks USC”

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Posted 6 years ago

“Wouldn’t order from usc again. Never free delivery. Can’t get a refund in store. Not great policies in my opinion.”

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Posted 6 years ago

“Shocking delivery service..”

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Posted 6 years ago

“Very pleased with the transaction”

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Posted 6 years ago

“USC seemed fine, but unfortunately I never received my order because it was only held at the collection point for 7 days and it arrived the day I went on a one week holiday so when I went to pick it up on day 8, it had been returned, which is ridiculous.”

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Posted 6 years ago

“I ordered a jumper which is on the website but you cancelled this item from my order I send me parcel without jumper. My birthday code has stopped working ahead of time. You didn't do anything about it either. You didn't want to give me a discount and the day after my order there was a 20 percent discount.”

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Posted 6 years ago

“Great products Great prices Arrive quickly Fit perfectly What more can I ask for”

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Posted 6 years ago

“Not that great service. Ordered 6 items and paid for all 6. Later USC didn’t had stock of 2 items which they refunded. Out of the 4 items one was damaged. Now I had to sent it back with registered post. It they don’t say about the postage charges refund. It’s a total mess. No free return options too. No contact to contact this company too except an email address whic you don’t get any response. Pathetic I would say.”

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Posted 6 years ago

“Absolutely terrible delivery service! Still waiting on parcels that I ordered on the 2/10/19 now the 11/10/19. First day delayed 24hrs then Time slots given no show 3days in a row. Still waiting was relating on these items for an event.”

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Posted 6 years ago

“Rubbish service still not received my order after 3weeks.”

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Posted 6 years ago

“Super and fast ;) My favourite webshop ;)”

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Posted 6 years ago

“I paid/requested next day delivery however it took nearly a week for my parcel to be delivered even though I paid more for the delivery to be the next day. Not very happy with the experience.”

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Posted 6 years ago

“Very good,thanks”

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Posted 6 years ago

“I’ve paid for next day delivery and i have received after 5 days.”

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Posted 6 years ago

“Told me when my order would arrive and what around what time very pleased”

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Posted 6 years ago

“Not received the item which is now 7 days and still showing me my order still under process:”

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Posted 6 years ago

“Products are great - delivery and customer service is poor. 1 order delivered across 4 seperate deliveries, invoices did not match contents and response from customer service was lacking in any kind of apology or acknowledgement of inconvenience. Will certainly deter me from online ordering again, i’d rather go instore”

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Posted 6 years ago

“Shocking communication, ordered 3 items, not told there would be separately delivered, used the websites contact us link as I couldn't find a number on the website to call customer services and got a reply 2 days later with a link to Hermes couriers Website to track delivery but link was not recognised when I was diverted to Hermes site. Emailed again through the contact us link twice but no reply. Second parcel then arrived with only 1 item (not the 2 I was expecting) then I received an email saying my 3rd item was not in-stock, nothing mentioned about what would happen next but checked my bank and the did refund the difference in price hence the 1 star. Terrible”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews