USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recieved two pairs of Jean's, one pair still has a security tag in and the other where suppost to be 30"leg but where 32".”

Helpful Report

Posted 6 years ago

“I placed an order on the 1st. Not yet received the item. Fuming!!! Money went out of my account straight away though!!!”

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Posted 6 years ago

“nice stuff, fast delivery, top!”

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Posted 6 years ago

“Great price and quick delivery”

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Posted 6 years ago

“Bought straightset leather trainer. I was sent all textile trainers. You can see on the box that another label is under and that it's not a mistake, it was purposely done. I shop online cause of convenience. No time to go to the shops. I dont have time to start doing the returns....going post office and waiting, forever for my £80 to come through”

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Posted 6 years ago

“Prompt delivery. Item too small, with it being smallest size I sent back the item and requested a refund. Cost me £4.55 to send back and didn’t get my delivery cost refunded either so wasted over £10. Won’t order online ever again with USC unfortunately.”

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Posted 6 years ago

“PURCHASED SHOES ON LINE COLLECTED FROM SPORTS DIRECT, SHOES WERE DAMAGED NOW HAVE TO PAY POSTAGE TO RETURN THEM WILL USE AMAZON IN FUTURE”

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Posted 6 years ago

“Awful, I get an email asking to do a review and still after over a week have not yet received my order. Raised a customer query yesterday and got a response saying would investigate with the courier and advise in 48 hours so still awaiting a reply. They appear to use Hermes as a courier who I generally find useless with late deliveries or attempted delivery at awkward times or they send a text less than half an hour before giving you a delivery slot expecting you to be in. If I’d had a more favourable response to my query after paying money for an order I have yet to receive then I might have felt a bit better about my review. Suggest you avoid...”

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Posted 6 years ago

“Relatively happy with the delivery time, should of got them delivered to my address as the store I collected them from only gets 2 deliveries a week which I believe prolonged the delivery of my goods.”

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Posted 6 years ago

“Still waiting on my delivery. Which was ordered on 5th Oct”

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Posted 6 years ago

“Very easy to use and good”

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Posted 6 years ago

“Good experience.”

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Posted 6 years ago

“Not a particularly quick delivery. Trainers box was battered and covered in dust. There was no packing in the box or the trainers. The Trainers had clearly been on display and tried on by many people aa the toes had crease marks and the laces were all over the place. I was planning to return as they are clearly a ‘used’ product but I would have to pay return postage and I guess you would not refund out going or return postage. There is no easy way to contact your company. I will not buy from your company again.”

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Posted 6 years ago

“Great value and quick dispatch of goods.”

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Posted 6 years ago

“Absolutely disgusted with everything to do with your company. Order was returned to you for no reason” apparently” you were unable to deliver the order. Absolute rubbish! Worst company that I have ever bought from. No explanation to anything, but you were quick enough to take out money, and “up to 14 days to refund it” Mike Ashley should be ashamed of these business practices. Will never buy from you again and will wholeheartedly tell anyone I know how bad the service is!”

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Posted 6 years ago

“Nothing against usc but courier service was appaulingwaited 5days for delivery with different message each day last three messages from them was they were trying to deliver it to Thomas cook in the end I phoned usc to cancel the order was not happy”

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Posted 6 years ago

“Everything went well except delivery time and lack of communication with the delivery. I suggest you NOT work with WN DIRECT anymore”

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Posted 6 years ago

“Ordered one size - had a different size delivered. Now have to pay to return it (as well as paying to have it delivered in the first place).”

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Posted 6 years ago

“First time buying from usc but will defo do it again...”

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Posted 6 years ago

“I paid for next day delivery it didn't come. Then after I complained the order didn't I was told it was lost I replied saying resent the order that hasn't even been acknowledged. I think it is not very good service.”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews