USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Super fast shipping, perfect items, super nice experience.Thanks”

Helpful Report

Posted 6 years ago

“Great prices, nice range of products, delivered on time and in full..”

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Posted 6 years ago

“Horrendous. You left a shop tag on one of the jogging bottoms and we have no idea how to take it off. Please help.”

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Posted 6 years ago

“I placed an order to collect in store. There was no option to collect from USC only sports direct. I find it ridiculous that you charge the same to deliver to a store as it would be for home delivery & that my order took 1 week.”

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Posted 6 years ago

“Converse vest not as advertised, image displayed had red converse logo , ended up with one with white logo? Same problem with same product from sports direct last year , not impressed . Pointless returning item as you end up £4:99 (postage cost) worse off.”

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Posted 6 years ago

“Delivery on time”

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Posted 6 years ago

“Excellent delivery. Excellent customer service when I had to return items . All in all a 5* service”

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Posted 6 years ago

“Ordered item 6 days ago still not been delivered to local store??? Have received items quicker when delivered from overseas, not good”

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Posted 6 years ago

“Very annoying that u cannot return the parcel to a sports direct considering you can pick an order up from there”

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Posted 6 years ago

“I ordered two pairs of boxer shorts, when the parcel arrived there were no boxers in the bag just 8 pairs of beach shoes. I paid £5 to return them emailed customer service who said they would post the boxers. I then had an email saying they were out of stock so no boxers and £5 out of pocket on return postage and still waiting to hear back from them on that.”

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Posted 6 years ago

“Delivery took a long time and very little communication about my order.”

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Posted 6 years ago

“Excellent products and service highly recommend.”

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Posted 6 years ago

“Delivery charges too much Item I ordered arrived dirty and wasn’t in new packaging No free returns No delivery charge refund”

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Posted 6 years ago

“Easy ordering and very quick delivery, can't fault my first order process.”

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Posted 6 years ago

“Dose what it says on the tin excellent,”

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Posted 6 years ago

“Starting to feel like sports direct starting to feel cheap like the clothes you get in sports direct use to love usc but starting to look at other shops”

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Posted 6 years ago

“Ordered a number of items for a holiday and paid for next day delivery. Two weeks later and I've still not received my order and Customer Services have yet to even respond to me. Stick to Amazon and Asos – I know I will be.”

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Posted 6 years ago

“Great products and decent prices, delivery charges are steep though. There’s no option for free delivery however much you spend, you have to cover any returns yourself and you even have to pay a delivery charge if you have it delivered to the store for collection!”

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Posted 6 years ago

“Arrived very quickly. Excellent price. Very happy.”

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Posted 6 years ago

“Worst company I have ever used.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews