USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Asked to stop purchase then told it was all ready out for delivery 3 hours latter usc requested it for collection for delivery company as I rang and asked them and I work for the delivery company as a sub contractor lied to is a ugly way to operate”

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Posted 6 years ago

“I love shopping on USC it’s my favourite online shopping I also love how you can track your delivery the quality of the clothes are amazing”

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Posted 6 years ago

“Worst Customer Service ever, a series of copy/pasted interaction where you could clearly see that that agents wouldn’t go 1mm out of their script to understand anything of what you’re saying. Oh and they don’t respect the EU consumer law warranty of 2 years Too bad, they have good prices.”

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Posted 6 years ago

“I can’t fault usc ordering process but I have nothing but bad reviews for their chosen courier HERMES they are a complete joke!! Delivery was put off 3times by the driver for unknown reasons, I will not order USC online ever again unless HERMES ups their game.”

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Posted 6 years ago

“Love the clothes I got from here defo 5 stars”

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Posted 6 years ago

“I went in to the Wakefield store to see if my order had arrived because i had ordered it 6 days before the man at the desk just said “no” so when i asked how long does it normally take he said “don’t know” very rude staff”

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Posted 6 years ago

“delivery is disgustingly overpriced, you can not return instore so you are forced to pay to get a refund.”

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Posted 6 years ago

“Good value but disappointed that one of the products I ordered was out of stock when it showed as being in stock.”

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Posted 6 years ago

“Website was easy to use and the ordering process was simple. My goods were delivered on time. Overall a very good service.”

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Posted 6 years ago

“Ordered a pair of Ralph Loren trainers onlinefor my son, for our upcoming holiday , when package arrived, we were delighted to only find one trainer in the box, then when I contacted customer service, I was told the item was no longer in stock, I have since been into store multiple times to try and get an alternative pair of trainers for my son,”

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Posted 6 years ago

“Requested next delivery, was not provided no explanation. Emailed at 18.45 to say it would not arrive until the next day. They did refund my delivery cost.”

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Posted 6 years ago

“delivery option very expensive”

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Posted 6 years ago

“Shocking I was not given the right size and I have told them and they have not done anything about it!!”

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Posted 6 years ago

“Excellent service, excellent item”

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Posted 6 years ago

“To whom it may concern, My complaint has everything to do with the courier company you use to deliver your products. I paid for the next day delivery and it is a week later and my items are being send back to you. Link to their website tracking info. https://new.myhermes.co.uk/track.html#/parcel/6473096016848686/details No a single delivery attempt was made, not a single 'sorry we have missed you' card was left. I have been at home on 3 out of 4 of their delivery attempts. Later, the status got updated to: 'We're not able to deliver your parcel to the address we have'. So, Hermes cannot deliver to one of the main roads in Glasgow? Just look up my address please: G14 0JJ 1/2 2132 Dumbarton Rd. Glasgow I am very unhappy about the whole thing. I still want my shopping, so I will be happy if you could send it again by post this time. If you cannot do so, please refund me all the money including the delivery charge. Thank you. Grzegorz”

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Posted 6 years ago

“Great choice Great prices Easy to navigate”

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Posted 6 years ago

“Quick delivery and good product (as it was shown on web).”

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Posted 6 years ago

“Order was shipped in 2 shipments but didn't advise that. Received one delivery and the whole order said complete. Had to chase up the second delivery, reply was quick from usc”

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Posted 6 years ago

“I’ve been waiting for a delivery that was due by 02/08/19 and still hasn’t arrived”

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Posted 6 years ago

“Fab quality clothing and quick delivery!!”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews