USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great jacket son loved it just unfortunate that the jacket was to small. Due to this I’ll need to pay £7.40 for a return.”

Helpful Report

Posted 5 years ago

“Everything arrived earlier than stated,however I ordered some items boxes,along with other items,all for presents,but it was the way they were packed,everything was put together in a black bag, with nothing to support anything in the bag,so all the boxes were squashed,But I will order from them again,as It quick delivery & excellent quality at competitive prices, but I would like to think,they will take a look on how they are packing people’s orders before sending them out.”

Helpful Report

Posted 5 years ago

“Maybe I’m waiting a bit too long to receive my order. Everything else is good.”

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Posted 5 years ago

“Professional seller, great products, good pricing, Refund service is poor. I understand that as a web seller, USC has a business posting deal, and offers a great value posting charge. But , when a return is needed , the average costumer, like myself, who is advised to return items registered post, is open to a truly high posting cost. USC courier shipping cost was under £6 , my return cost was £16. Free returns, will keep costumers like myself using usc more often. Best wishes S”

Helpful Report

Posted 5 years ago

“Easy to pick and check out ..Arrived quick and excatly on time ..Good price as well....”

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Posted 5 years ago

“Tshirt great”

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Posted 5 years ago

“USC clothes are at a fair price, but delivery is at least £4.99 even for one light item, so bear that in mind”

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Posted 5 years ago

“Verry good stuff here”

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Posted 5 years ago

“Great products and prices. Fast shipping”

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Posted 5 years ago

“I have used USC for a couple of years and have always received good service. I did however have an issue recently where an item showing available returned out to be unavailable once I had paid for and completed the order. It came to light your stock is not live on your website and even a day later the same item was still showing as available... In this day and age I feel there is no reason for this to not be a live count. I did however receive very good and fast help with this from your support team, thank you.”

Helpful Report

Posted 5 years ago

“After first attempting to but product in USC meadowhall store, It was out if stock. I asked the assistant to check Doncaster and Parkgate stores for stock availability, I was told they could not check? I prefer to shop instore rather than online. The online service was prompt and also found the best price with USC. Which was really good. As I ordered from USC why could I not collect from a USC store rather than Soorts Direct? Thank you.”

Helpful Report

Posted 5 years ago

“I was very impressed with website, easy to use and so much to choose from. And my item ( trainers) arrived very quickly. However, the sizing of the trainer is 41 and I ordered 40, the box said 40 but the item inside was 41. Now the smaller size is out of stock and they are a little big so I could walk out of them when they wear in, so unfortunately no choice but to return.”

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Posted 5 years ago

“Quick and easy to shop”

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Posted 5 years ago

“I love the styles. Clothing can be expensive however this is to be expected with brand names. I tend to shop more in the sale and have had some really good bargains. Delivery is quite expensive compared to other sites, who usually charge around 3-3.99 and offer free delivery over a certain spend value.”

Helpful Report

Posted 5 years ago

“However i am returning the item, NB trainers. I ordered grey/white. The box states grey/white but the trainers appear to be green/white. Nothing against green/white, I just wanted grey ones!!! Very disappointed.”

Helpful Report

Posted 5 years ago

“Quality products at a great price. Free returns would be nice tho”

Helpful Report

Posted 5 years ago

“You can’t fault the sale price of certain items on this website. All I can fault is the dispatch time, after placing the order the items were only dispatched after 4 working days. Which I wouldn’t mind if delivery was free, but when you spend close to £100 and still have to pay for delivery and wait that long for your goods to be dispatched it feels like a kick in the teeth.”

Helpful Report

Posted 5 years ago

“No such thing s free delivery should be free delivery for customers who spend X amount”

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Posted 5 years ago

“Ordered online. Delivered next day. Perfect online shopping experience. No drama.”

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Posted 5 years ago

“Good sale. Good products. I ordered 3 pairs of shoes but the brown shoes had scuff marks on them all the boxes were open. I overall I was happy with the purchase. Some great deals to be had.”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,499 reviews