USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service. Purchased few times and I am very happy. Exchanges are hustle free. They have the best prices for big brands”

Helpful Report

Posted 7 years ago

“Pack of boxers which should have 3 in them only two and boxers was damaged.l phoned customer service ,bad idea on hold for 45 minutes and then it said our system is down and phone went dead.I hadn’t realised it was a expensive number to call and so 20 pound added on my mobile phone bill and then l had to pay to post boxers back .25 pound on top of price that l paid for boxers and no refund yet .No bargain now ,out of pocket big style ,just what l want at Christmas”

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Posted 7 years ago

“I have had 2 emails asking me to review this order but am still waiting for it to arrive. It is past the delivery time I was told and is nearly 2 weeks now. This should be made very clear and delivery should not cost so much if I am waiting so long for it.”

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Posted 7 years ago

“Thanks guys I love the quality of your clothes and it’s was my second time shopping from you guys and this time I received my parcel faster than before thanks 🙏🏾”

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Posted 7 years ago

“Terrible”

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Posted 7 years ago

“Absolutely terrible. I've ordered a lactose jumper and never arrived. I emailed customer service and no reply”

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Posted 7 years ago

“Should have been given the option to choose an alternative when one item was suddenly out of stock I’m sure there was another colour option available.”

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Posted 7 years ago

“11 days on, and I still haven’t received my order... then asked to write a review 😂. UPDATE! Day 13, had to be issued a refund. Absolute rubbish service, will not be shopping with USC again.”

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Posted 7 years ago

“Everything is very good”

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Posted 7 years ago

“Very disappointed that I would have to pay for returns. Will not be ordering from USC again because of this. Most online retailers have free returns.”

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Posted 7 years ago

“Order came really quickly. Helpful staff in store”

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Posted 7 years ago

“Always find what i need , good quality goods at decent price thanjs”

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Posted 7 years ago

“Great shopping / bargains”

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Posted 7 years ago

“thanks for the package and the stuff, everything is very good and quality, we are very satisfied and we will still be your customers”

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Posted 7 years ago

“Easy site to use and fast delivery only complaint is that a pair of shoes I ordered came in a destroyed box and had to find a replacement one as it was a Christmas gift.”

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Posted 7 years ago

“I paid 75 for a shirt. When it arrived it had a sticker on it for 65 . I felt a little cheated. Other than that the products were good.”

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Posted 7 years ago

“Im never for leaving bad reviews however this time i feel i have been left with no choice... Placing the order was easy enough and pleasant but the lack of update via emails about my order was shocking to the point i had to eventually email you myself which i got no reply after 3 days so then i had to call to which my order still hadnt been processed after a week and was told i wouldnt receive it for another 3 days... This was a big order for a birthday and actually never showed up on time. Disgusted to say the least and will not be a returning customer.”

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Posted 7 years ago

“Quick delivery and great service.”

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Posted 7 years ago

“Quick and efficient Would definitely order again”

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Posted 7 years ago

“My order arrived in a few days but I didn't receive the £5 voucher I would get for having the package delivered to my local store”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews