USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I think it’s a disgrace that you charge £4.99 for in store collection and the give me a £5 voucher for in store, free in store delivery is want I want Thx rod”

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Posted 6 years ago

“Nice easy transaction and fast delivery”

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Posted 6 years ago

“Ordered two items one was not on stock and they just thought i still want the other product. I couldn’t cancel. They should ask first if you still want the order to go through”

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Posted 6 years ago

“Wrong size trainers in bo”

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Posted 6 years ago

“Items as described, although I've noticed this has been a problem more that the odd occasion in the past. The delivery was better this time too, a lot quicker and was failing to see why there was such a wait previously.”

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Posted 6 years ago

“I have shopped on the USC (used to be known as Republic) website on many occasions previously. And I've purchased a variety of items over the years. I have bought jeans, tops, t-shirts, caps & footwear. I am always happy with what I receive in the delivered parcel, never had an issue to complain of. So yeah, once again a very satisfied customer. And it's highly likely I'll be placing an order on the USC website at some point again in future.”

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Posted 6 years ago

“I have to be honest and say that this time i was waiting almost two weeks just that oder be processed. Firstlyyou have to remark on your web site what is the minimum and what is the maximum number of days that buyer will wait to receive its package since the date of order (not date of when you will processed). As well a lot of times your labels with the sizes are different from the sizes that marked on original label of producers- in each order i always have at least 2 things with that sistuation. I would recommend to reduce that mistakes on minimum or to 0. As well there is great expansion of designer sneakers for younger kids and babies but missing as well clothing from Ralph lauren, Lacoste nad Hilfiger for children that are under 8 years.”

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Posted 6 years ago

“Rubbish delivery. Parcel delivered and signed for by the courier! Shambles! Won’t use you again!”

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Posted 6 years ago

“Parcels came ok but delivery time over a week? Hmmm. I’m sure they could be sent quicker especially as I paid £4.99 .”

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Posted 6 years ago

“I’m really happy with my purchase and will definitely be back to shop again.”

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Posted 6 years ago

“Very good. Everything is in good conditions! Well done”

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Posted 6 years ago

“Brillant site great value great delivery and brillant and the fastest return service too super quick within a week only down fall is you have to pay for returns but other than that Iam super happy with my order and will be back.”

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Posted 6 years ago

“All good. Arrived quickly and as ordered. Nice one!”

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Posted 6 years ago

“Parcel damage and return is not included. One of my clothes was torn up.”

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Posted 6 years ago

“I was slightly disappointed that one of the items was cancelled.”

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Posted 6 years ago

“Postage was expensive regardless of how much I spent.”

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Posted 6 years ago

“Paid for next day delivery, did not receive until 48hrs later. Sent email to CS twice and had no response to my requested refund....”

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Posted 6 years ago

“Received dirty stained item not even packaged wrapped after waiting a week told me it’s low availability and 1 is available and after checking it it’s stained too had the cheek to offer exchange for another stained item or ten pound back of what I paid customer services have no service I know why they have no number to call they would get headache allday long”

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Posted 6 years ago

“Good service well packed the reason I didnt give 5 stars is I think the postage is too high. So I wouldnt shop with USC online again because of this one reason.”

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Posted 6 years ago

“Great service fast delivery”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews