USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Postage was expensive regardless of how much I spent.”

Helpful Report

Posted 7 years ago

“Paid for next day delivery, did not receive until 48hrs later. Sent email to CS twice and had no response to my requested refund....”

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Posted 7 years ago

“Received dirty stained item not even packaged wrapped after waiting a week told me it’s low availability and 1 is available and after checking it it’s stained too had the cheek to offer exchange for another stained item or ten pound back of what I paid customer services have no service I know why they have no number to call they would get headache allday long”

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Posted 7 years ago

“Good service well packed the reason I didnt give 5 stars is I think the postage is too high. So I wouldnt shop with USC online again because of this one reason.”

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Posted 7 years ago

“Great service fast delivery”

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Posted 7 years ago

“Didn't wait long for delivery .”

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Posted 7 years ago

“Fantastic product and fast delivery. I Would not recommend the click and collect from asda though as i has to wait over twenty minutes for them to find my parcel.”

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Posted 7 years ago

“Very good makes and service”

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Posted 7 years ago

“It’s still not arrived and I ordered it like 10 days ago.”

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Posted 7 years ago

“Very slow so won’t be using USC again. I ordered on 30/4 and have not received my shoes yet. Today is 8/5 and that is not acceptable in today’s shopping forum”

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Posted 7 years ago

“Thankfully”

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Posted 7 years ago

“Please pay more attention to how send out orders. I ordered two t shirts upon arrival I noticed ones outer packaging had been cut and ripped and the other had not even been wrapped in plastic. If Im paying for delivery which may I say is pricey considering most shops dont charge for p&pif your order is over a certain amount the items should come fully and neatly packaged.”

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Posted 7 years ago

“Terrible service, missing item .. long process to find out why and to get a solution. Wont be ordering from here again.”

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Posted 7 years ago

“Brilliant and fast delivery”

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Posted 7 years ago

“Horrific service, no one replies to emails, delivery took three weeks to dispatch which by that time five of my items had sold out of stock. Won’t be using again.”

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Posted 7 years ago

“Wasnt happy my parcel was put through a neighbour's letterbox and I had no slip through my door to say where it was ,luckily i got it as they brought it round it was signed for with a snuggle could have been anyone”

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Posted 7 years ago

“Really easy to use website, lots of choice, great value for money”

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Posted 7 years ago

“Great service and value .”

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Posted 7 years ago

“When in your inbox, should get what you ordered.”

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Posted 7 years ago

“Efficient website service.”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews