US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,598 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 - The service has bad quality and it was not fixed. 2 - The device restock fee is ridiculous making return impractical. IE: a rip off. 3 - Now we'll see what they say about the 100% refund for the plan costs.”

Helpful Report

(Maryam Ayyaz) - Posted 7 years ago

“phone report .csv file will not open”

Helpful Report

(Rizwan Ahmed) - Posted 7 years ago

“I HAVE BEEN HEARING THIS SAME SONG & DANCE STORY ABAOT WORKING ON "USAGE REPORTS" FOR THE LAST THREE MONTHS, SOMEONE SHOULD LIGHT A FIRE UNDER THIS PROJECT TO GET IT OFF THE BACK BURNER AND SET IT INTO MOTION...... LETS WORK ON IT A LOT HARDER THAN YOU HAVE BEEN!”

Helpful Report

(Hammad Ahmad) - Posted 7 years ago

“For some reason they only provide Unlimited Data with their network which they say is incompatible with my Samsung Note 4. I was perfectly able to use Unlimited Data with T-Mobile. Now I am forced to try an 8 GB Data plan and hope it's enough to use with my phone which is need for my job. I am unable to get a refund for the Starter Kit/Sim Card so either I have to try this 8GB data plan out and hope the the best or wait another whole with to recieve a SIM card from another company. Rest assured that I will switch to a different company at the end of the month if this 8 GB plan isn't enough for my Data needs. I see absolutely NO REASON why they would not offer unlimited Data with BOTH of their networks. I would play a reasonable price.”

Helpful Report

(Rizwan Ahmed) - Posted 7 years ago

“I have autopay, was charged two days before plan expired, but US MOBILE still cut my service off. Said it was a technical issue but I think I deserve a refund of some sort. That was a lot of unneeded stress!!!”

Helpful Report

(Arslan Qamar) - Posted 7 years ago

US Mobile is rated 4.8 based on 2,598 reviews