US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,821 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,821 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 - The service has bad quality and it was not fixed. 2 - The device restock fee is ridiculous making return impractical. IE: a rip off. 3 - Now we'll see what they say about the 100% refund for the plan costs.”

Helpful Report

(Maryam Ayyaz) - Posted 5 years ago

“phone report .csv file will not open”

Helpful Report

(Rizwan Ahmed) - Posted 5 years ago

“I HAVE BEEN HEARING THIS SAME SONG & DANCE STORY ABAOT WORKING ON "USAGE REPORTS" FOR THE LAST THREE MONTHS, SOMEONE SHOULD LIGHT A FIRE UNDER THIS PROJECT TO GET IT OFF THE BACK BURNER AND SET IT INTO MOTION...... LETS WORK ON IT A LOT HARDER THAN YOU HAVE BEEN!”

Helpful Report

(Hammad Ahmad) - Posted 5 years ago

“For some reason they only provide Unlimited Data with their network which they say is incompatible with my Samsung Note 4. I was perfectly able to use Unlimited Data with T-Mobile. Now I am forced to try an 8 GB Data plan and hope it's enough to use with my phone which is need for my job. I am unable to get a refund for the Starter Kit/Sim Card so either I have to try this 8GB data plan out and hope the the best or wait another whole with to recieve a SIM card from another company. Rest assured that I will switch to a different company at the end of the month if this 8 GB plan isn't enough for my Data needs. I see absolutely NO REASON why they would not offer unlimited Data with BOTH of their networks. I would play a reasonable price.”

Helpful Report

(Rizwan Ahmed) - Posted 5 years ago

“I have autopay, was charged two days before plan expired, but US MOBILE still cut my service off. Said it was a technical issue but I think I deserve a refund of some sort. That was a lot of unneeded stress!!!”

Helpful Report

(Arslan Qamar) - Posted 5 years ago

US Mobile is rated 4.8 based on 2,821 reviews