Name: UTV Direct
Rating: 4.57

Merchant Metrics


Shipping & Delivery
delivery methods	Courier, Postal Service
average delivery time	Next Day
on-time delivery	96%
accurate and undamaged orders	95%
Customer Service
communication channels	Email, Telephone, Live Chat
queries resolved in	Under an hour

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was friendly and helpful”

Helpful Report

Posted 2 weeks ago

“I ordered my plow kit around 0900 hrs. I received it the next afternoon. I live in Illinois and it was shipped from Ohio. That is fast service! All parts went together and fit very well. Only complaint I have is the instructions. Pictures were not very clear. The biggest problem by far was with the nuts and bolts. They were not labeled and it was very difficult to figure out which went where. There was lots of trial and error. Great product but instructions have loads of room for improvement..”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Great experience ordering from these guys! I messed up on my end ordering my door kit and they caught it on their end and got back to me right away. That says a lot about customer service! Great job!”

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Posted 2 weeks ago

“Great company. I like ordering from here!!”

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Posted 2 weeks ago

“Well Designed Wedsite”

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Posted 2 weeks ago

“Great selection, quality parts, and competitive pricing.”

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Posted 2 weeks ago

“Navigating your website was very easy and I was able to apply a coupon.”

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Posted 3 weeks ago

“More than expecting, very heavy duty and good quality.”

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Posted 3 weeks ago

“The customer service department is very helpful and knowledgeable of the products they’re selling”

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Posted 3 weeks ago

“Amazing fast shipping! Very satisfied!”

1 Helpful Report

Posted 3 weeks ago

“The man on the line was very helpful and was knowledgeable on what I was looking for”

1 Helpful Report

Posted 3 weeks ago

“My sales person was very good to deal with. He was very help full and did what he said he would do. He did research and called me back. I am very please with Brandon. Thank you. Jerry Kleehammer”

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Posted 3 weeks ago

“Website was easy to navigate, had the right filters to guide me to the correct section . Will definitely use UTV Direct again.”

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Posted 3 weeks ago

“I haven’t received it yet, but the fact that you guys called me within 24 hours of my order to make sure I had ordered the correct windshield and then actually corrected me and got me the correct one tells me that your customer service is great.”