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Vee Dub Transporters Reviews

4.7 Rating 5,508 Reviews
93 %
of reviewers recommend Vee Dub Transporters
4.7
Based on 5,508 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Vee Dub Transporters Reviews

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

Although seat covers were great quality drivers seat perfict fit passenger twin seat however won't fit around seatbeltbar on top of seat
Helpful Report
Posted 2 years ago
Good morning Christopher, Many thanks for your feedback and we are sorry this has happened. If you could contact our customer services team with regards to this on the email support@veedubtransporters.co.uk and a member of our support team will be able to assist you. Apologies for any inconvenience caused. Vee Dub Team.
Posted 2 years ago
Hi there, I don't usually do reviews, but sadly, I felt the urge to leave some feedback in the hope others will receive a better service. I spent a hell of a lot with Vee Dub but felt let down as items arrived damaged, which I will say, they replaced without issue. But items arrived with no instructions, some with missing parts (Screws/bolts) and the rear spoiler with the wrong instructions. When I queried this, I got told a completely different way to attach it, which seemed unassuring. I feel that Vee Dub could really perform better if they completed mini videos on far more of the products they sell. I suspect you would get much more custom this way. It left me having to improvise and watch countless video's online to find the right way for the right product.
Helpful Report
Posted 2 years ago
Hello, We are sorry to hear this feedback from you as we do pride ourselves on great customer service. Apologies for the confusion with the fitting instructions for your rear spoiler, we can see that you were advised by our customer services team that the preferred method to fix the spoiler is to simply bond the product onto the van as this method does not involve drilling holes into the doors of the vehicle which could possibly lead to issues in the future. The best way to fit using bond is to simply dry fit the spoiler and using a chalk pen mark where the spoiler fits best. Once this has been done you will need to prep the area that is to be bonded on the spoiler and metalwork, The next step is to apply the bond to the spoiler and clamp into place. Hope this helps. Please note that when bonding the spoiler please do not use any other parts provided if there are any. With regards to fitting videos, we are constantly working on these to guide our customers but as you can appreciate we do have a lot of products and these take time to complete, however we take on board your comments. Please accept our apologies for the inconvenience caused. Vee Dub Team.
Posted 2 years ago
Poor quality parts but in fairness, very good customer service and support.
Helpful Report
Posted 2 years ago
Good afternoon Richard, We are sorry that you have experienced this with us at Vee Dub Transporters. I have searched for you in our customer services department with regards to this and i cannot find any correspondence relating to your issue. Could you please email support@veedubtransporters.co.uk and a member of our team will assist you. Apologies for any inconvenience caused. Vee Dub Team.
Posted 2 years ago
Delivery is costly, returns need approval and take a while to get refunded. Overall shopping here is just an average experience, but certainly nothing special!
Helpful Report
Posted 2 years ago
Good afternoon, Many thanks for your feedback. We have up to 14 days to process a refund, however, we always aim to process them earlier. You requested a returns number from us on the 21st of July and this was sent to you via email on the 22nd of July, we then received your goods back to us on the 25th of July and you were asked what you would like, replacement goods, credit or a refund. We received a reply from you on the 28th of July asking for a refund which was processed for you on the same day. We are sorry that you feel this way and apologies for any inconvenience caused. Vee Dub Team.
Posted 2 years ago
Bought seat covers for my 02 T4. They do not fit a late T4 without considerable work and effort. Customer Service not helpful just said "they fit like a T5" they do not. I would suggest the technical department try to fit a set. Quality very good!
Helpful Report
Posted 2 years ago
Good afternoon Robert, Many thanks for your feedback. We are sorry that you struggled to fit your seat covers, unfortunately, we do not have a specific fitting video for the T4 Seat Covers, only for the T5, we do advise the principle be the same. Apologies for this and any inconvenience caused. Vee Dub Team.
Posted 2 years ago
Good communication, good delivery, let down by a poor product
Helpful Report
Posted 2 years ago
Good afternoon Howard, Apologies that you are not satisfied with our Side Door Seal for the Front Door. Please contact support@veedubtransporters.co.uk and a member of our customer services team will be more than happy to help you. Many thanks Vee Dub Team.
Posted 2 years ago
Quick delivery, and good communication.
Helpful Report
Posted 2 years ago
No issues with contact or delivery time tbh.
Helpful Report
Posted 2 years ago
Purchased various items from Vee Dub Transporters over the past few years. Generally pleased with the products I have bought. However the last item ( door sill decals ) were a complete waste of money. Poor quality which ended up in the bin.
Helpful Report
Posted 2 years ago
Good afternoon, We are sorry to hear that you are not happy with our MATT BLACK DOOR SILL DECAL - WITH TEXT. Could you kindly contact support@veedubtransporters.co.uk and a member of our team will look into this for you. Apologies for any inconvenience caused. Vee Dub Team.
Posted 2 years ago
Brought 2 side windows for my t4, I think it would be a good idea to put fitting instructions and or a template, not having done anything like this before it wasn't as straightforward as I thought, I've managed to cut one out yesterday, not fitted it yet, sealer was really hard to get of the tube, so much so more came out the back than the nose, I will be ordering some inner knock on trim when I've fitted them both,apart from that the service and product was good,
Helpful Report
Posted 3 years ago
Good afternoon Martin, Many thanks for your feedback. We do have a fitting video on our website as per the link below, please take a look at that. It does show for a T5 however the principle is the same albeit on the T4 we offer an external seal. Please see the link for the external seal if you are wanting to purchase this https://www.veedubtransporters.co.uk/shop/external-window-seal/ If you wish to contact support@veedubtransporters.co.uk for any more support please do so. https://www.vanpimps.co.uk/van-conversion-window-fitting-video/ All the best Vee Dub Team.
Posted 3 years ago
Order placed then got phone call to tell me that item was out of stock, but will send we in stock. As I was happy to wait.
Helpful Report
Posted 3 years ago
Good afternoon Andy, Many thanks for letting us know that you are happy to wait, as soon as the Spoiler has arrived in to stock we will let you know. Vee Dub Team.
Posted 3 years ago
Looks good but had to alter the tab thickness to enable fitting, they are a different thicknesses to the original so hopefully it will be fine.
Helpful Report
Posted 3 years ago
Good afternoon Jeff, Many thanks for your feedback, please feel free to contact our customer services department at the email support@veedubtransporters.co.uk and they will get back to you with regards to this. Apologies for any incoonvenince caused. Vee Dub Team
Posted 3 years ago
Great range of products.
Helpful Report
Posted 3 years ago
Thank you for your feedback!
Posted 3 years ago
The website offers a great selection of kit for your van and I have ordered a few things for mine. Unfortunately I was disappointed with a couple of purchases. The first was anti slip dash inserts as they weren't configured to the right size. The second was a new gear stick/gaiter (I didn't like the one fitted) and for some reason after coming out of reverse gear the spring wouldn't release meaning I had to manually do it. Maybe I've been unlucky but I will still shop here as they have some pretty good stuff
Helpful Report
Posted 3 years ago
Good afternoon Gordon, We are sorry to hear that you have had a couple of issues with your products. I have taken a look into your orders and the Genuine VW T5.1 Upper Rubber Anti-Slip Dash Tray Inlays will only fit the T5.1 model. Could you kindly email support@veedubtransporters.co.uk with images and a video with regards to the spring release issue you are experiencing, they will be more than happy to help you. Kind Regards, Vee Dub Team.
Posted 3 years ago
Sadly wrong part picked ,but the part was very good quality
Helpful Report
Posted 3 years ago
Good afternoon Robert, We are sorry to hear that you had received the incorrect order. I have taken a look in our system and I can see that the goods were labelled incorrectly and your refund has now been processed. Once again, apologies for the inconvenience caused. Many thanks Vee Dub Transporters.
Posted 3 years ago
Very hard to fit
Helpful Report
Posted 3 years ago
Good afternoon Andrew, We are sorry to hear that you had issues with fitting our Gloss Back Side Repeater Decals, we do send follow up emails after you have placed your order with regards to fitting these with a link to a YouTube Video. Could you kindly email our customer services department, the email is support@veedubtransporters.co.uk and they will get back to you with regards to this. Once again, apologies for the inconvenience caused. Kind Regards, Vee Dub Transporters.
Posted 3 years ago
Fits great , sadly the stitching coming undone that you attach your own stitching to, otherwise the best one I’ve had.
Helpful Report
Posted 3 years ago
Good morning Nigel, Many thanks for your feedback regarding our Steering Wheel Cover and i we are sorry to hear about the stictching coming undone. Could you kindly contact our customer services department, the email is support@veedubtransporters.co.uk and they will be more than happy to help you. Kind regards Vee Dub Team.
Posted 3 years ago
Friendly service & quick postage.
Helpful Report
Posted 3 years ago
Hi Chris, Thank you for your super review and we look forward to seeing you again shortly. Happy New Year Vee Dub Team.
Posted 3 years ago
The first item sent was broken, could be the post of packaging, it happens and customer services were good about it. The replacement was the wrong item and now has to be returned. As the wrong item came so late I couldn't return it before Xmas so have now missed out on giving this as a Xmas present.
Helpful Report
Posted 3 years ago
Good morning John, Please accept our sincere apologies regarding this. I have taken a look into this for you and the error lied with our warehouse, apologies. Our customer services department did reply to you on the 23rd December, ticket number 70295 asking you if you would like a refund. Could you kindly reply to this and we can help you further. Kind Regards Vee Dub Transporters.
Posted 3 years ago
My box got delivered flat also it was ripped opened.
Helpful Report
Posted 3 years ago
Hi Trevor, We're sorry to hear that your order has arrived to yourself in a damaged box. If you could please ensure that your items are inspected as soon as, that would be great! If there is any damage or issues, please report this to us via support@veedubtransporters.co.uk and a member of our team will be more than happy to look into this for you! However we hope everything is ok with your products! Kind regards, Vee Dub Transporters.
Posted 3 years ago
Vee Dub Transporters is rated 4.7 based on 5,508 reviews